Customer Service Representative Jobs in Stoney Creek, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative [Hourly]
- Dundas, ON (11 miles from Stoney Creek, ON)
- 16 hours ago
- Dundas, ON (11 miles from Stoney Creek, ON)
- 16 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative (Part Time)
- Ancaster, ON (12 miles from Stoney Creek, ON)
- 5 days ago
- Ancaster, ON (12 miles from Stoney Creek, ON)
- 5 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Service Representative
- Milton, ON (22 miles from Stoney Creek, ON)
- 6 days ago
- Milton, ON (22 miles from Stoney Creek, ON)
- 6 days ago
Customer Service Representative Pay from $28 to $32 per hour with significant growth and earning potential!...
Customer Service Representative
- Oakville, ON (16 miles from Stoney Creek, ON)
- 9 days ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 9 days ago
Application Deadline: 06/29/2025 Address: 475 Cornwall Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Experience Representative
- Burlington, ON (10 miles from Stoney Creek, ON)
- 10 days ago
- Burlington, ON (10 miles from Stoney Creek, ON)
- 10 days ago
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
Customer Service & Retail Front Desk Associate
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 11 days ago
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 11 days ago
Company:Driven Brands Driven Brands, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services,...
- Stoney Creek, ON
- 15 days ago
- Stoney Creek, ON
- 15 days ago
Homesense At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Summer Customer Service Representative
- Burlington, ON (10 miles from Stoney Creek, ON)
- 19 days ago
- Burlington, ON (10 miles from Stoney Creek, ON)
- 19 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Senior Specialist, Customer Care - McKesson Specialized Distribution
- Milton, ON (22 miles from Stoney Creek, ON)
- 19 days ago
- Milton, ON (22 miles from Stoney Creek, ON)
- 19 days ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
S Customer Service Representative
- Burlington, ON (10 miles from Stoney Creek, ON)
- 25 days ago
- Burlington, ON (10 miles from Stoney Creek, ON)
- 25 days ago
SCOPE OF POSITION The Customer Service Rep is responsible for interacting with customers to provide and process information in response to inquiries, concerns and requests as well as managing all...
Winner's Circle - Customer Service
- Oakville, ON (16 miles from Stoney Creek, ON)
- 30+ days ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 30+ days ago
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
- Oakville, ON (16 miles from Stoney Creek, ON)
- 30+ days ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 30+ days ago
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Bilingual FRENCH Customer Service Representative
- Oakville, ON (16 miles from Stoney Creek, ON)
- 30+ days ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 30+ days ago
Do you enjoy providing exceptional customer service and supporting a sales team? Are you bilingual in French and English? If so, we have a great opportunity for you! Randstad is currently...
Customer Service Representative Oakville -Mortgages
- Oakville, ON (16 miles from Stoney Creek, ON)
- 45+ days ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 45+ days ago
Service Representative / Oakville....
Customer Service Representative
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 45+ days ago
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Stoney Creek, ON
Highest Education Level
Customer Service Representatives in Stoney Creek, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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