Customer Service Representative Jobs in Scarborough, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Mississauga, ON (24 miles from Scarborough, ON)
- 8 hours ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 8 hours ago
We are looking for Customer Service Representatives to work at our Mississauga GTA Service Centre....
Senior Client Service Representative
- North York, ON (8 miles from Scarborough, ON)
- 9 hours ago
- North York, ON (8 miles from Scarborough, ON)
- 9 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Toronto, ON (9 miles from Scarborough, ON)
- 9 hours ago
- Toronto, ON (9 miles from Scarborough, ON)
- 9 hours ago
The Client Service Associate is accountable for providing support to the Relationship Managers in handling day-to-day client requests and enquiries. The incumbent will collaborate with relevant...
(CAN) Customer Service Desk Associate
- Toronto, ON (9 miles from Scarborough, ON)
- 9 hours ago
- Toronto, ON (9 miles from Scarborough, ON)
- 9 hours ago
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.6
- Mississauga, ON (24 miles from Scarborough, ON)
- 11 hours ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 11 hours ago
Requisition Details : Employment Status: Permanent, Part Time (0.6 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 45 Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit:...
Tax Customer Support Specialist I
- Toronto, ON (9 miles from Scarborough, ON)
- 1 day ago
- Toronto, ON (9 miles from Scarborough, ON)
- 1 day ago
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA),...
Client Service Representative - Part time
- Toronto, ON (9 miles from Scarborough, ON)
- 1 day ago
- Toronto, ON (9 miles from Scarborough, ON)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Client Service Representative [Hourly]
- Richmond Hill, ON (12 miles from Scarborough, ON)
- 1 day ago
- Richmond Hill, ON (12 miles from Scarborough, ON)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Mississauga, ON (24 miles from Scarborough, ON)
- 1 day ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 1 day ago
Key Tasks Under supervision, administer customer service programs and activities Provide support for generally repetitive customer service tasks and activities to provide superior services and...
Customer Service Test Center Administrator
- Mississauga, ON (24 miles from Scarborough, ON)
- 1 day ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 1 day ago
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
Customer Service Representative - (FT)
- Toronto, ON (9 miles from Scarborough, ON)
- 1 day ago
- Toronto, ON (9 miles from Scarborough, ON)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE Paragon Testing Enterprises, a Prometric Company Full-time Toronto, ON POSITION SUMMARY: The successful candidate will work under the guidance and direction of the Customer...
Customer Service Representative
- Toronto, ON (9 miles from Scarborough, ON)
- 1 day ago
- Toronto, ON (9 miles from Scarborough, ON)
- 1 day ago
Job Description The Customer Service Representative (CSR) plays a vital role in supporting the Account Manager with the daily execution and coordination of accounts....
Sea Logistics Customer Care Specialist - Export
- Mississauga, ON (24 miles from Scarborough, ON)
- 2 days ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 2 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Stouffville, ON (14 miles from Scarborough, ON)
- 2 days ago
- Stouffville, ON (14 miles from Scarborough, ON)
- 2 days ago
As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...
Customer Service Representative (Part Time)
- Toronto, ON (9 miles from Scarborough, ON)
- 2 days ago
- Toronto, ON (9 miles from Scarborough, ON)
- 2 days ago
Join us and grow your career with our retail team as a customer service representative....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Scarborough, ON
Highest Education Level
Customer Service Representatives in Scarborough, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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