Customer Service Representative Jobs in Newmarket, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Join us and grow your career with our retail team as a customer service representative....
Summer Customer Service Representative
- Woodbridge, ON (17 miles from Newmarket, ON)
- 2 days ago
- Woodbridge, ON (17 miles from Newmarket, ON)
- 2 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Client Service Representative [Hourly]
- Markham, ON (15 miles from Newmarket, ON)
- 3 days ago
- Markham, ON (15 miles from Newmarket, ON)
- 3 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Richmond Hill, ON (11 miles from Newmarket, ON)
- 5 days ago
- Richmond Hill, ON (11 miles from Newmarket, ON)
- 5 days ago
Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us!...
- North York, ON (20 miles from Newmarket, ON)
- 9 days ago
- North York, ON (20 miles from Newmarket, ON)
- 9 days ago
Elaboration on the Project: Title: Fully Bilingual Customer service Location: North York, ON Duration: 6 months Industry: Bank Job Description: Department Overview The team is responsible for...
620 Steven Court, Newmarket, Ontario L3Y 6Z2 Canada Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a...
Retail Customer Service and Operations Fulltime Winners Upper Canada Mall
- Newmarket, ON
- 12 days ago
- Newmarket, ON
- 12 days ago
Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service and Sales Associate
- Thornhill, ON (16 miles from Newmarket, ON)
- 15 days ago
- Thornhill, ON (16 miles from Newmarket, ON)
- 15 days ago
Wage: $18.00 per hour Job Description: The part time Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering...
- Markham, ON (15 miles from Newmarket, ON)
- 24 days ago
- Markham, ON (15 miles from Newmarket, ON)
- 24 days ago
Location: Markham, Ontario Job Description: Job Summary Reporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valus Devoted Pet Lovers (customers), ACEs...
Bilingual Customer Service Representative Representante du service a la clientele bilingue
- Barrie, ON (24 miles from Newmarket, ON)
- 30+ days ago
- Barrie, ON (24 miles from Newmarket, ON)
- 30+ days ago
Bilingual Customer Service Representative Barrie Canplas is a North American business unit located in Barrie, Ontario....
Customer Service Representative - Barrie - UniFirst Canada
- Barrie, ON (24 miles from Newmarket, ON)
- 30+ days ago
- Barrie, ON (24 miles from Newmarket, ON)
- 30+ days ago
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to: Handle telephone inquires and taking orders over the phone Data entry Provide inside support to sales representatives Help...
Customer Service Representative
- Richmond Hill, ON (11 miles from Newmarket, ON)
- 30+ days ago
- Richmond Hill, ON (11 miles from Newmarket, ON)
- 30+ days ago
center experience required Outstanding written and verbal communication skills Demonstrated high level of dependability Intermediate (or higher) proficiency in MS Word, Excel, Explorer and Outlook...
Bilingual Customer Service Representative - Remote
- Markham, ON (15 miles from Newmarket, ON)
- 30+ days ago
- Markham, ON (15 miles from Newmarket, ON)
- 30+ days ago
Position: Bilingual Customer Service Representative Start Date: June 16th, 2025 Duration: 12-month contract Days of Operation: Monday to Friday Hours of Operation: Availability for 8:30am - 5pm shift...
Remote WorkBilingual Customer Service Representative
- Markham, ON (15 miles from Newmarket, ON)
- 30+ days ago
- Markham, ON (15 miles from Newmarket, ON)
- 30+ days ago
Position: Bilingual Customer Service Representative Duration: 12 month contract Days of Operation: Monday to Friday Hours of Operation: Full time hours Shift 1 - 7:30-8:30am Start Shift 2 - 9:30-10:...
Bilingual Technical Customer Support Specialist
- Pickering, ON (22 miles from Newmarket, ON)
- 45+ days ago
- Pickering, ON (22 miles from Newmarket, ON)
- 45+ days ago
Do you have experience working in the heavy equipment or construction equipment field as a technician? Are you looking to take a step out of the field? Are you fluently Bilingual in...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Newmarket, ON
Highest Education Level
Customer Service Representatives in Newmarket, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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