Customer Service Representative Jobs in Nepean, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Ottawa, ON (6 miles from Nepean, ON)
- 9 hours ago
- Ottawa, ON (6 miles from Nepean, ON)
- 9 hours ago
Benefits: Benefits Package Bonus based on performance If you enjoy working with people and are an excellent communicator with good computer skills, then this may be the job for you. Handyman...
Summer Customer Service Representative
- Kemptville, ON (20 miles from Nepean, ON)
- 16 hours ago
- Kemptville, ON (20 miles from Nepean, ON)
- 16 hours ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Service Representative (Part Time)
- Kanata, ON (6 miles from Nepean, ON)
- 6 days ago
- Kanata, ON (6 miles from Nepean, ON)
- 6 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Service Representative
- Ottawa, ON (6 miles from Nepean, ON)
- 7 days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 7 days ago
We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario....
Bilingual Customer Service and Office Assistant
- Ottawa, ON (6 miles from Nepean, ON)
- 7 days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 7 days ago
Acting as a Customer Service Representative & Office Assistant, this individual addresses client inquiries, resolves concerns, and ensures a seamless experience....
Customer Experience Representative
- Ottawa, ON (6 miles from Nepean, ON)
- 10 days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 10 days ago
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
Retail Customer Service & Cashier, PT
- Kanata, ON (6 miles from Nepean, ON)
- 11 days ago
- Kanata, ON (6 miles from Nepean, ON)
- 11 days ago
Summary: Reporting to the Group Sales Manager Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while...
Retail Customer Service & Cashier, PT
- Ottawa, ON (6 miles from Nepean, ON)
- 11 days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 11 days ago
Summary: Reporting to the Group Sales Manager Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while...
Customer Service Representative
- Ottawa, ON (6 miles from Nepean, ON)
- 20 days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 20 days ago
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in...
Customer Service Representative - Collision
- Orleans, ON (16 miles from Nepean, ON)
- 24 days ago
- Orleans, ON (16 miles from Nepean, ON)
- 24 days ago
Company: Assured Automotive Job Description: The Customer Service Representative is responsible for providing exceptional customer experience....
Customer Service/ Lot Attendant
- Ottawa, ON (6 miles from Nepean, ON)
- 30+ days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual (English/French)
- Ottawa, ON (6 miles from Nepean, ON)
- 30+ days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 30+ days ago
Reporting to the Leader, Client Service Desk - the Customer Service Representative will provide end users and client support for all Managed Security Services....
- Ottawa, ON (6 miles from Nepean, ON)
- 30+ days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 30+ days ago
Location: Kelowna, BC (remote) or Ottawa, ON (Hybrid) At Fullscript, were not just changing healthcarewere redefining it. We empower over 100,000 healthcare practitioners to serve 10 million...
Bilingual travel and customer service agent - Remote
- Ottawa, ON (6 miles from Nepean, ON)
- 30+ days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 30+ days ago
Were looking for a Bilingual Customer Support Associate Travel to join a vibrant and growing team that specializes in high-quality leisure travel support. In this full-time, remote role, you'll be...
Remote WorkCustomer Service Test Center Administrator
- Ottawa, ON (6 miles from Nepean, ON)
- 90+ days ago
- Ottawa, ON (6 miles from Nepean, ON)
- 90+ days ago
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Ottawa, Canada TEST CENTER ADDRESS: 450 March Road JOB...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Nepean, ON
Highest Education Level
Customer Service Representatives in Nepean, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »