Customer Service Representative Jobs in Markham, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Maple, ON (13 miles from Markham, ON)
- 10 hours ago
- Maple, ON (13 miles from Markham, ON)
- 10 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative - Collision
- Scarborough, ON (7 miles from Markham, ON)
- 10 hours ago
- Scarborough, ON (7 miles from Markham, ON)
- 10 hours ago
Company: Assured Automotive Job Description: The Customer Service Representative is responsible for providing exceptional customer experience....
- Toronto, ON (14 miles from Markham, ON)
- 10 hours ago
- Toronto, ON (14 miles from Markham, ON)
- 10 hours ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CADThis role is eligible for commission based earnings plus base pay earnings based...
Customer Service Representative
- Scarborough, ON (7 miles from Markham, ON)
- 1 day ago
- Scarborough, ON (7 miles from Markham, ON)
- 1 day ago
As a Customer Service Representative, you will respond to customer inquiries via telephone, email, and in person to provide information and resolve issues....
(CAN) Customer Service Desk Associate
- Toronto, ON (14 miles from Markham, ON)
- 2 days ago
- Toronto, ON (14 miles from Markham, ON)
- 2 days ago
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
- Toronto, ON (14 miles from Markham, ON)
- 2 days ago
- Toronto, ON (14 miles from Markham, ON)
- 2 days ago
Permanent Full Time - Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Thornhill, ON (7 miles from Markham, ON)
- 2 days ago
- Thornhill, ON (7 miles from Markham, ON)
- 2 days ago
Application Deadline: 05/19/2025 Address: 1 Promenade Circle Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
- Newmarket, ON (15 miles from Markham, ON)
- 6 days ago
- Newmarket, ON (15 miles from Markham, ON)
- 6 days ago
In this role you will be order taking, picking orders, packaging, greeting customers and stocking shelves....
Customer Service Representative
- Concord, ON (11 miles from Markham, ON)
- 6 days ago
- Concord, ON (11 miles from Markham, ON)
- 6 days ago
Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team!...
- Richmond Hill, ON (7 miles from Markham, ON)
- 7 days ago
- Richmond Hill, ON (7 miles from Markham, ON)
- 7 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Services Representative
- Toronto, ON (14 miles from Markham, ON)
- 7 days ago
- Toronto, ON (14 miles from Markham, ON)
- 7 days ago
Application Deadline: 05/19/2025 Address: 575 Bloor Street West Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Customer Service Representative - Part Time
- Vaughan, ON (9 miles from Markham, ON)
- 7 days ago
- Vaughan, ON (9 miles from Markham, ON)
- 7 days ago
We are looking for a Customer Service Representative - Part Time who is passionate about food and enjoys working in a fast paced, team environment! Do you have outstanding customer service skills?...
Customer Service Representative - Full Time
- Vaughan, ON (9 miles from Markham, ON)
- 7 days ago
- Vaughan, ON (9 miles from Markham, ON)
- 7 days ago
We are looking for a Customer Service Representative - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Do you have outstanding customer service skills?...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Markham, ON
Highest Education Level
Customer Service Representatives in Markham, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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