Customer Service Representative Jobs in Markham, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Toronto, ON (14 miles from Markham, ON)
- 2 hours ago
- Toronto, ON (14 miles from Markham, ON)
- 2 hours ago
Job Description Compensation: $60,000 + Commission Position Overview: The Customer Service Representative (CSR) plays a vital role in supporting the Account Manager with the daily execution and coordination...
Customer Service Representative
- Richmond Hill, ON (7 miles from Markham, ON)
- 9 hours ago
- Richmond Hill, ON (7 miles from Markham, ON)
- 9 hours ago
Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us!...
Client Service Representative (Part Time) - Maple, ON
- Maple, ON (13 miles from Markham, ON)
- 15 hours ago
- Maple, ON (13 miles from Markham, ON)
- 15 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Client Service Representative [Hourly]
- Aurora, ON (12 miles from Markham, ON)
- 15 hours ago
- Aurora, ON (12 miles from Markham, ON)
- 15 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- North York, ON (10 miles from Markham, ON)
- 3 days ago
- North York, ON (10 miles from Markham, ON)
- 3 days ago
Elaboration on the Project: Title: Fully Bilingual Customer service Location: North York, ON Duration: 6 months Industry: Bank Job Description: Department Overview The team is responsible for...
Customer Service Representative
- Newmarket, ON (15 miles from Markham, ON)
- 5 days ago
- Newmarket, ON (15 miles from Markham, ON)
- 5 days ago
620 Steven Court, Newmarket, Ontario L3Y 6Z2 Canada Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a...
Bilingual Client Relations Representative
- Toronto, ON (14 miles from Markham, ON)
- 6 days ago
- Toronto, ON (14 miles from Markham, ON)
- 6 days ago
As one of the worlds leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment...
Bilingual (French/English) Client Service Associate
- Toronto, ON (14 miles from Markham, ON)
- 7 days ago
- Toronto, ON (14 miles from Markham, ON)
- 7 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CADThis role is eligible for commission based earnings plus base pay earnings based...
Customer Service Representative
- Toronto, ON (14 miles from Markham, ON)
- 7 days ago
- Toronto, ON (14 miles from Markham, ON)
- 7 days ago
Service Representative License Licensing Contracts and Licenses French CSR Customer Services Customer Service Representative License Licensing Contracts and Licenses French...
Retail Customer Service and Operations Fulltime Winners Upper Canada Mall
- Newmarket, ON (15 miles from Markham, ON)
- 7 days ago
- Newmarket, ON (15 miles from Markham, ON)
- 7 days ago
Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service and Sales Associate
- Thornhill, ON (7 miles from Markham, ON)
- 10 days ago
- Thornhill, ON (7 miles from Markham, ON)
- 10 days ago
Wage: $18.00 per hour Job Description: The part time Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering...
Customer Service Representative - Korean or Mandarin/Cantonese speaking required
- Toronto, ON (14 miles from Markham, ON)
- 11 days ago
- Toronto, ON (14 miles from Markham, ON)
- 11 days ago
Application Deadline: 06/29/2025 Address: 5516-5522 Yonge Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Customer Service Representative - Eurofins BioPharma Product Testing Toronto, Inc.
- Toronto, ON (14 miles from Markham, ON)
- 12 days ago
- Toronto, ON (14 miles from Markham, ON)
- 12 days ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
Customer Service Representative
- Toronto, ON (14 miles from Markham, ON)
- 14 days ago
- Toronto, ON (14 miles from Markham, ON)
- 14 days ago
Application Deadline: 06/29/2025 Address: 1 Yorkgate Boulevard, Unit 149 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
(CAN) Customer Service Desk Associate
- Toronto, ON (14 miles from Markham, ON)
- 14 days ago
- Toronto, ON (14 miles from Markham, ON)
- 14 days ago
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Markham, ON
Highest Education Level
Customer Service Representatives in Markham, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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