Customer Service Representative Jobs in Hamilton, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Waterdown, ON (6 miles from Hamilton, ON)
- 6 hours ago
- Waterdown, ON (6 miles from Hamilton, ON)
- 6 hours ago
In addition, the Customer Service Representative is responsible for strategically organizing and administering our North American and International sales orders and inventory....
Customer Service Representative
- Milton, ON (19 miles from Hamilton, ON)
- 11 hours ago
- Milton, ON (19 miles from Hamilton, ON)
- 11 hours ago
Application Deadline: 08/24/2025 Address: 1075 Bronte Street South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time
- Brantford, ON (21 miles from Hamilton, ON)
- 2 days ago
- Brantford, ON (21 miles from Hamilton, ON)
- 2 days ago
Requisition Details: Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Home Support Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Anticipated End Date: August...
Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time
- Brantford, ON (21 miles from Hamilton, ON)
- 2 days ago
- Brantford, ON (21 miles from Hamilton, ON)
- 2 days ago
Requisition Details: Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Home Support Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Anticipated End Date: August...
Customer Experience Representative
- Ancaster, ON (6 miles from Hamilton, ON)
- 3 days ago
- Ancaster, ON (6 miles from Hamilton, ON)
- 3 days ago
Company Description Location: 737 Golf Links Rd, Ancaster, ON L9K 1LK Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused...
JOB DESCRIPTION: Driven Brands is looking for a customer service representatives to join our growing team!...
Remote WorkBilingual Customer Service Representative
- Oakville, ON (16 miles from Hamilton, ON)
- 11 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 11 days ago
Randstad is seeking a highly motivated and customer oriented Bilingual Customer Service Representative to join a team of one of our rapidly growing clients in the medical industry!...
Customer Service Representative
- Oakville, ON (16 miles from Hamilton, ON)
- 12 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 12 days ago
Responsibilities : Establish relationship with customers by communicating and resolving issues Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules...
Remote PT Sales & Customer Service Rep British Swim School Halton
- Milton, ON (19 miles from Hamilton, ON)
- 13 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 13 days ago
Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Are you passionate about water safety and making a difference in your community? Do you...
Remote WorkCustomer Support Specialist - Bilingual (French)
- Milton, ON (19 miles from Hamilton, ON)
- 14 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 14 days ago
Customer Support Specialist - Bilingual (English / French) Pay from $32 to $36 per hour with significant growth and earning potential! Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1...
Customer Service Representative
- Oakville, ON (16 miles from Hamilton, ON)
- 20 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 20 days ago
Overview Hayward Flow Control, a division of Hayward Industries, is a leading manufacturer of industrial thermoplastic valves, filters, strainers, bulkhead fittings & tank accessories, actuation,...
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Seasonal Customer Experience Representative
- St George, ON (21 miles from Hamilton, ON)
- 23 days ago
- St George, ON (21 miles from Hamilton, ON)
- 23 days ago
About Avenir Energy Ltd. Avenir Energy Ltd. is one of Canadas largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with...
Client Service Associate, Private Wealth
- Oakville, ON (16 miles from Hamilton, ON)
- 23 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 23 days ago
Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hamilton, ON
Highest Education Level
Customer Service Representatives in Hamilton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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