Customer Service Representative Jobs in Hamilton, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.2
- Von
- Brantford, ON (21 miles from Hamilton, ON)
- 13 hours ago
- Brantford, ON (21 miles from Hamilton, ON)
- 13 hours ago
Requisition Details: Employment Status: Permanent, Part-time (0.2 FTE) - Weekend Warrior Line Program Name: eHomecare Number of Hours Bi-Weekly: 15 Work Schedule: Days, Evenings, Nights, Weekends...
In Person Part TimeCustomer Service Representative
- U-Haul
- Brantford, ON (21 miles from Hamilton, ON)
- 20 hours ago
- Brantford, ON (21 miles from Hamilton, ON)
- 20 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- Randstad
- Brantford, ON (21 miles from Hamilton, ON)
- 2 days ago
- Brantford, ON (21 miles from Hamilton, ON)
- 2 days ago
Inside Sales Representative-Brantford Are you a results-driven sales professional looking to build a career with an industry leader? We are currently seeking an Inside Sales Representative for a...
In PersonCustomer Service Bilingual (French) Hiring Event
- Uline
- Milton, ON (19 miles from Hamilton, ON)
- 2 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 2 days ago
Date: Monday, June 22nd Time: Afternoon / Evening interviews available Position: Customer Service Representative - Bilingual (French) Location: Milton, ON Registration and scheduled appointment required...
In PersonCustomer Account Representative, Strategic Account (Burlington, ON)
- Wolseley Canada
- Burlington, ON (8 miles from Hamilton, ON)
- 8 days ago
- Burlington, ON (8 miles from Hamilton, ON)
- 8 days ago
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, youll build strong relationships and support critical industries that touch the...
In Person- Randstad
- Burlington, ON (8 miles from Hamilton, ON)
- 13 days ago
- Burlington, ON (8 miles from Hamilton, ON)
- 13 days ago
Are you a natural problem-solver who loves helping people? Randstad is excited to partner with a world leader in healthcare and pharmaceuticals to find a Bilingual Customer Care Representative. In...
In PersonBilingual Customer Service Agent
- RBC Royal Bank
- Burlington, ON (8 miles from Hamilton, ON)
- 13 days ago
- Burlington, ON (8 miles from Hamilton, ON)
- 13 days ago
Job Description Fluency in both English and French is required for this position. What is the opportunity? As a Portfolio Administration Team, you will provide superior client service and...
In PersonOperational Support and Customer Service
- EMCO Corporation
- Hamilton, ON
- 14 days ago
- Hamilton, ON
- 14 days ago
Company Description EMCO Corporation is one of Canadas largest integrated distributors of products for the construction industry. Our business is primarily focused on the plumbing industry. Our...
In PersonCustomer Service Representative Oakville -Mortgages
- Randstad
- Oakville, ON (16 miles from Hamilton, ON)
- 15 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 15 days ago
Title: Customer Service Representative Duration: Permanent, Full-Time Location : Oakville, ON Work Arrangement: Hybrid 3 days in-office, 2 days from home Shift: 5 days, 8 hours shifts Field: Real Estate...
In PersonCustomer Service Representative - Bilingual (French)
- Uline
- Milton, ON (19 miles from Hamilton, ON)
- 21 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 21 days ago
Customer Service Representative - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential!...
In PersonInstall Tech Advisor / Customer Service Representative
- PBS Systems
- Milton, ON (19 miles from Hamilton, ON)
- 22 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 22 days ago
Company Name: PBS Systems Job Location: Milton, ON Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Internal Job Title: Occasional weekend/holiday work; Travel within North...
In PersonCustomer Support Specialist - Bilingual (French)
- Uline
- Milton, ON (19 miles from Hamilton, ON)
- 28 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 28 days ago
Customer Support Specialist - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential! Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1...
In PersonCustomer Relations Representative - Automotive Finance - Hamilton, ON or Anjou, Quebec
- ScotiaBank
- Hamilton, ON
- 30+ days ago
- Hamilton, ON
- 30+ days ago
Requisition ID: 259495 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Contributes to the overall success of the Centre by meeting...
In PersonCustomer Service Specialist - Automotive Finishes
- Sherwin Williams
- Hamilton, ON
- 30+ days ago
- Hamilton, ON
- 30+ days ago
The Customer Service Specialist is essential to the success of our Automotive branches. The Customer Service Specialist works closely with our customers to determine their needs, answer their...
In Person- People Corporation
- Burlington, ON (8 miles from Hamilton, ON)
- 90+ days ago
- Burlington, ON (8 miles from Hamilton, ON)
- 90+ days ago
We are seeking a Client Service Specialist to join our Dobson & Toncic team in Burlington. The Client Service Specialist will provide support and assistance to the Senior Account Executive while...
In PersonCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hamilton, ON
Highest Education Level
Customer Service Representatives in Hamilton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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