Customer Service Representative Jobs in Cambridge, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.2
- Von
- Brantford, ON (16 miles from Cambridge, ON)
- 20 hours ago
- Brantford, ON (16 miles from Cambridge, ON)
- 20 hours ago
Requisition Details: Employment Status: Permanent, Part-time (0.2 FTE) - Weekend Warrior Line Program Name: eHomecare Number of Hours Bi-Weekly: 15 Work Schedule: Days, Evenings, Nights, Weekends...
In Person Part TimeCustomer Service Representative
- U-Haul
- Brantford, ON (16 miles from Cambridge, ON)
- 1 day ago
- Brantford, ON (16 miles from Cambridge, ON)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonSenior Customer Service Representative
- CIBC
- Waterloo, ON (12 miles from Cambridge, ON)
- 1 day ago
- Waterloo, ON (12 miles from Cambridge, ON)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
In PersonCustomer Service Representative
- Randstad
- Brantford, ON (16 miles from Cambridge, ON)
- 2 days ago
- Brantford, ON (16 miles from Cambridge, ON)
- 2 days ago
Inside Sales Representative-Brantford Are you a results-driven sales professional looking to build a career with an industry leader? We are currently seeking an Inside Sales Representative for a...
In PersonCustomer Service Bilingual (French) Hiring Event
- Uline
- Milton, ON (24 miles from Cambridge, ON)
- 2 days ago
- Milton, ON (24 miles from Cambridge, ON)
- 2 days ago
Date: Monday, June 22nd Time: Afternoon / Evening interviews available Position: Customer Service Representative - Bilingual (French) Location: Milton, ON Registration and scheduled appointment required...
In PersonThe Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent...
In Person Part TimeCustomer Service Representative
- Culligan Water
- Kitchener, ON (8 miles from Cambridge, ON)
- 12 days ago
- Kitchener, ON (8 miles from Cambridge, ON)
- 12 days ago
Our Company Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice...
In PersonCustomer Service Representative - Bilingual (French)
- Uline
- Milton, ON (24 miles from Cambridge, ON)
- 22 days ago
- Milton, ON (24 miles from Cambridge, ON)
- 22 days ago
Customer Service Representative - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential!...
In PersonInstall Tech Advisor / Customer Service Representative
- PBS Systems
- Milton, ON (24 miles from Cambridge, ON)
- 22 days ago
- Milton, ON (24 miles from Cambridge, ON)
- 22 days ago
Company Name: PBS Systems Job Location: Milton, ON Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Internal Job Title: Occasional weekend/holiday work; Travel within North...
In PersonCustomer Support Specialist - Bilingual (French)
- Uline
- Milton, ON (24 miles from Cambridge, ON)
- 29 days ago
- Milton, ON (24 miles from Cambridge, ON)
- 29 days ago
Customer Support Specialist - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential! Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1...
In PersonClient Service Specialist AdminAdvantage
- Manulife
- Waterloo, ON (12 miles from Cambridge, ON)
- 90+ days ago
- Waterloo, ON (12 miles from Cambridge, ON)
- 90+ days ago
Join a team thats transforming benefits administration. At Manulife Group Benefits Operations, the AdminAdvantage team connects people, technology, and expert services to simplify benefits...
HybridCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cambridge, ON
Highest Education Level
Customer Service Representatives in Cambridge, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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