Call Center Representative Jobs in Oklahoma
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
We are hiring Remote Call Center Representatives to join our customer support team....
Remote WorkJOB PURPOSE: Call Center Representatives are responsible for assisting patients with handling and triaging phone calls, scheduling appointments, responding to questions, and documenting with the electronic...
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Our Background Screening division at Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational...
Get paid to talk, listen, and resolve issues!! Remote Contact Center Agent (salary range - $29,000.00-$35,000.00 annually, PLUS annual bonus of 5% of base pay) Amazing Benefits: Courtesy cable,...
Remote WorkEvening & Weekend Call Center Representatives - 4pm-10pm No prior experience is needed, and no sales are involved!...
Retention Sales Representative-Call Center
- Bethel Acres, OK
- 20 days ago
- Bethel Acres, OK
- 20 days ago
Previous call center experience Previous experience selling with an established sales process Vyve Broadband, is an equal opportunity employer and does not unlawfully discriminate against employees...
Remote Work#Virtualjob #Virtualwork If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career...
Hobby Lobby Stores is looking for full time Call Center Representative. Job Responsibilities: Provide customer service to retail stores by responding to building maintenance requests....
Part-Time Call Center Agent Shawnee, OK Onsite Position 304 W. 34th Street, Shawnee 74804 Part Time: M-F, weekends as scheduled ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other...
Job Description: Customer Care Associate Job Overview We are seeking a reliable and dedicated Customer Care Associate to join our team. No previous experience is required if you have strong...
Contact Center Representative: Consumer Lending - Corpus Christi
- Bartlesville, OK
- 26 days ago
- Bartlesville, OK
- 26 days ago
and Requirements The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place...
Remote WorkPOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkDemographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Oklahoma
Highest Education Level
Call Center Representatives in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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