Call Center Representative Jobs in Oklahoma
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Agent - PT Weatherford, OK Onsite Position 122 N. Broadway, Weatherford 73096 Part Time ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned....
OKLAHOMA only - Work at Home Call Center Representative
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: Work in a blended...
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are you a natural problem solver with a...
Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research...
Call Center Representative - Oklahoma City, OK
- Oklahoma City, OK
- 6 days ago
- Oklahoma City, OK
- 6 days ago
Summary As a Call Center Representative - Oklahoma City, OK at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of...
Call Center Representative Bath Concepts Independent Dealers Oklahoma City, OK 73108 Call Center Representative Tailored Remodeling is a rapidly growing brand in the acrylic bath remodeling industry...
Client Relations Specialist ASG National Norman, OK, US 15 hours ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...
Remote Workcall resolution....
call resolution....
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Call Monitoring Specialist (Call Center)
- Oklahoma City, OK
- 21 days ago
- Oklahoma City, OK
- 21 days ago
Call Monitoring Specialist (Call Center) Job ID 27757376 Location OKC, OK, 73134 Other Location Description We are seeking a detail-oriented and proactive Quality Assurance (QA) Representative to join...
center experience is preferred....
We are hiring Remote Call Center Representatives to join our customer support team....
Remote WorkLOCATION Remote Work-at-Home JOB TYPE Full-Time & Part-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet...
Remote WorkReady to be the heart of the guest experience? Cherokee Nation Entertainment is seeking a Guest Service Agent to be the welcoming voice and helpful hand for our valued guests! If you're a master...
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Oklahoma
Highest Education Level
Call Center Representatives in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Microsoft Outlook
- Negotiation
- Investigation
- Verbal Communication
- Typing
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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