Customer Service Representative Jobs in Shawnee, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(9666) 1654 S Choctaw Rd, Choctaw, OK 73020
- Domino's Pizza
- Choctaw, OK (20 miles from Shawnee, OK)
- 8 days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 8 days ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
In PersonJOB TITLE: Customer Service Clerk EXEMPT: Non-Exempt DEPARTMENT: City Clerk Office PAY RANGE: Grade 12/Step 1 starting at $15.47 per hour ACCOUNTABLE TO: Customer Service Supervisor DOT/SAFETY...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonDescription Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
In PersonJOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle....
In PersonCustomer Service Rep(06436) - 3360 S Harrah Rd
- Domino's Pizza
- Harrah, OK (17 miles from Shawnee, OK)
- 90+ days ago
- Harrah, OK (17 miles from Shawnee, OK)
- 90+ days ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
In PersonCustomer Service Rep(06451) - 1600 N Kickapoo Ave
- Domino's Pizza
- Shawnee, OK
- 90+ days ago
- Shawnee, OK
- 90+ days ago
Company Description Job Description General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive...
In PersonCustomer Service Rep(06481) -522 N Milt Phillips ave
- Domino's Pizza
- Seminole, OK (16 miles from Shawnee, OK)
- 90+ days ago
- Seminole, OK (16 miles from Shawnee, OK)
- 90+ days ago
Company Description Job Description General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive...
In PersonDemographic Data for Shawnee, OK
Moving to Shawnee, OK? Find some basic demographic data about Shawnee, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shawnee, OK
Highest Education Level
Customer Service Representatives in Shawnee, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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