Customer Service Representative Jobs in Shawnee, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Asst Representative III - Temporary
- Tecumseh, OK (5 miles from Shawnee, OK)
- 1 day ago
- Tecumseh, OK (5 miles from Shawnee, OK)
- 1 day ago
Job Posting Title Customer Asst Representative III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 6 Job Posting End Date (Continuous if Blank) May...
Job Posting Title Customer Asst Representative III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 6 Job Posting End Date (Continuous if Blank) May...
Retail Customer Service Cashier
- Choctaw, OK (20 miles from Shawnee, OK)
- 8 days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 8 days ago
Req ID: 459465 Address: 7401 S Choctaw Rd Oklahoma City, OK, 73020 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Retail Customer Service Cashier
- Seminole, OK (16 miles from Shawnee, OK)
- 11 days ago
- Seminole, OK (16 miles from Shawnee, OK)
- 11 days ago
Req ID: 459461 Address: 11268 Hwy 99 Seminole, OK, 74868 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative
- Choctaw, OK (20 miles from Shawnee, OK)
- 29 days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 29 days ago
Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
Customer Service Rep(9666) 1654 S Choctaw Rd, Choctaw, OK 73020
- Choctaw, OK (20 miles from Shawnee, OK)
- 90+ days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 90+ days ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
Customer Service Rep(09666) - 1654 S Choctaw Road
- Choctaw, OK (20 miles from Shawnee, OK)
- 45+ days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 45+ days ago
Company DescriptionCore ValuesTreat everyone with Integrity and RespectQuality is everythingGuarantee that every guest is WOW'd because of MEChoose your attitudeHave fun!Job DescriptionGeneral Job...
Customer Service Rep(9666) 1654 S Choctaw Rd, Choctaw, OK 73020
- Choctaw, OK (20 miles from Shawnee, OK)
- 90+ days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 90+ days ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
Customer Service Rep(06436) - 3360 S Harrah Rd
- Harrah, OK (17 miles from Shawnee, OK)
- 90+ days ago
- Harrah, OK (17 miles from Shawnee, OK)
- 90+ days ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
- Choctaw, OK (20 miles from Shawnee, OK)
- 90+ days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 90+ days ago
Responsive recruiter Benefits: Employee discounts Flexible schedule Training & development Wellness resources We are looking for someone who thrives in a welcoming, customer service-oriented...
General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet...
Customer Service Rep(06481) -522 N Milt Phillips ave
- Seminole, OK (16 miles from Shawnee, OK)
- 90+ days ago
- Seminole, OK (16 miles from Shawnee, OK)
- 90+ days ago
General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet...
Demographic Data for Shawnee, OK
Moving to Shawnee, OK? Find some basic demographic data about Shawnee, OK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Shawnee, OK
Highest Education Level
Customer Service Representatives in Shawnee, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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