Customer Service Representative Jobs in Shawnee, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Choctaw, OK (20 miles from Shawnee, OK)
- 8 hours ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 8 hours ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
JOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle....
Retail Customer Service Cashier
- McLoud, OK (10 miles from Shawnee, OK)
- 5 days ago
- McLoud, OK (10 miles from Shawnee, OK)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- McLoud, OK (10 miles from Shawnee, OK)
- 6 days ago
- McLoud, OK (10 miles from Shawnee, OK)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Seminole, OK (16 miles from Shawnee, OK)
- 6 days ago
- Seminole, OK (16 miles from Shawnee, OK)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Wewoka, OK (23 miles from Shawnee, OK)
- 6 days ago
- Wewoka, OK (23 miles from Shawnee, OK)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Choctaw, OK (20 miles from Shawnee, OK)
- 6 days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Harrah, OK (17 miles from Shawnee, OK)
- 6 days ago
- Harrah, OK (17 miles from Shawnee, OK)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Choctaw, OK (20 miles from Shawnee, OK)
- 23 days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 23 days ago
un Customer Service Agent Jeanna McManus Agency Quality Quote Insurance 12230 Ne 23rd St compensation: 10.00 to 15.00 an hour employment type: experience level: mid level job title: Account...
Customer Service Rep(06436) - 3360 S Harrah Rd
- Harrah, OK (17 miles from Shawnee, OK)
- 45+ days ago
- Harrah, OK (17 miles from Shawnee, OK)
- 45+ days ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
Customer Service Rep(09666) - 1654 S Choctaw Road
- Choctaw, OK (20 miles from Shawnee, OK)
- 45+ days ago
- Choctaw, OK (20 miles from Shawnee, OK)
- 45+ days ago
Company DescriptionCore ValuesTreat everyone with Integrity and RespectQuality is everythingGuarantee that every guest is WOW'd because of MEChoose your attitudeHave fun!Job DescriptionGeneral Job...
Company Description Job Description General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive...
Customer Service Rep(06481) -522 N Milt Phillips ave
- Seminole, OK (16 miles from Shawnee, OK)
- 60+ days ago
- Seminole, OK (16 miles from Shawnee, OK)
- 60+ days ago
Company Description Job Description General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive...
Demographic Data for Shawnee, OK
Moving to Shawnee, OK? Find some basic demographic data about Shawnee, OK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Shawnee, OK
Highest Education Level
Customer Service Representatives in Shawnee, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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