Customer Service Representative Jobs in Norman, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 4 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 4 hours ago
The individual selected for this FULLTIME role will be expected to work at Store 707306, located at: 5638 NW Expressway, Oklahoma City, OK 73132 This position is essential to the success of our...
- Oklahoma City, OK (17 miles from Norman, OK)
- 19 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 19 hours ago
Job Posting Title Customer Service Specialist I Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Black Mesa State Park Job Posting End Date (Continuous if Blank) Note:...
Medical Equipment Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(09666) - 1654 S Choctaw Road
- Choctaw, OK (18 miles from Norman, OK)
- 1 day ago
- Choctaw, OK (18 miles from Norman, OK)
- 1 day ago
Company DescriptionCore ValuesTreat everyone with Integrity and RespectQuality is everythingGuarantee that every guest is WOW'd because of MEChoose your attitudeHave fun!Job DescriptionGeneral Job...
Customer Service Associate - Temporary
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Warr Acres, OK (21 miles from Norman, OK)
- 1 day ago
- Warr Acres, OK (21 miles from Norman, OK)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - UniFirst
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Client Service Specialist - Oklahoma
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
Client Service Specialist - Oklahoma Telligen - 3.5 Oklahoma City, OK Job Details Full-time Estimated: $34.9K - $40.6K a year 1 day ago Qualifications Bilingual Customer service Call center experience...
Customer Service Rep(06446) - 1514 SE 44th St, Ste A
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
Company DescriptionCore ValuesTreat everyone with Integrity and RespectQuality is everythingGuarantee that every guest is WOW'd because of MEChoose your attitudeHave fun!Job DescriptionGeneral Job...
Retail Customer Service Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Member Service Representative I- Contact Center
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
BASIC FUNCTION Member Service Representatives (MSRs) provide exceptional service and valuable solutions via remote delivery channels such as telephone, chat, online messages, e-mail, and web. MSRs...
Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Oklahoma City, OK (17 miles from Norman, OK)
- 3 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Pharmacy Customer Service Associate
- Moore, OK (17 miles from Norman, OK)
- 3 days ago
- Moore, OK (17 miles from Norman, OK)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
We are currently seeking a Customer Service Representative for our Norman, OK office....
Demographic Data for Norman, OK
Moving to Norman, OK? Find some basic demographic data about Norman, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Norman, OK
Highest Education Level
Customer Service Representatives in Norman, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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