Customer Service Representative Jobs in Norman, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - UniFirst
- UniFirst
- Oklahoma City, OK (17 miles from Norman, OK)
- 13 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 13 hours ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
In Person- Home Depot
- Oklahoma City, OK (17 miles from Norman, OK)
- 23 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 23 hours ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonCustomer Experience Representative - OKC Airport
- Enterprise Mobility
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In PersonStore Customer Service Specialist - Fulltime (N Classen)
- Sherwin Williams
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
The individual selected for this FULLTIME role will be expected to work at Store 707661, located at: 3501 N Classen Blvd, Oklahoma City, OK 73118 This FULLTIME position is essential to the success...
In Person- Hertz
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
As a Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes...
In PersonCustomer Service Rep(06421) - 2724 N. Pennsylvania Ave.
- Domino's Pizza
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
Company Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...
In PersonCustomer Service Rep(06420) - 5101 SE 29th Street Suite 107 Del City, OK 73115
- Domino's Pizza
- Del City, OK (15 miles from Norman, OK)
- 3 days ago
- Del City, OK (15 miles from Norman, OK)
- 3 days ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
In PersonCustomer Service Rep (06330) 6025 W Reno #B OKC, OK 73127
- Domino's Pizza
- Oklahoma City, OK (17 miles from Norman, OK)
- 3 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 3 days ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
In PersonStore Customer Service Specialist - Part Time (Midwest City / N Key)
- Sherwin-Williams
- Oklahoma City, OK (17 miles from Norman, OK)
- 5 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 5 days ago
The individual selected for this PART TIME role will be expected to work at Store 707031, located at: 1431 N Key Blvd, Midwest City, OK 73110 This PART TIME position is essential to the success of...
In Person Part TimeCustomer Service & E-Commerce Supervisor - Full Time
- Whole Foods
- Oklahoma City, OK (17 miles from Norman, OK)
- 5 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 5 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeCustomer Service - Self Storage Manager
- Public Storage
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonStore Customer Service Specialist - Part Time (Midwest City / N Key)
- Sherwin Williams
- Midwest City, OK (16 miles from Norman, OK)
- 6 days ago
- Midwest City, OK (16 miles from Norman, OK)
- 6 days ago
The individual selected for this PART TIME role will be expected to work at Store 707031, located at: 1431 N Key Blvd, Midwest City, OK 73110 This PART TIME position is essential to the success of...
In Person Part TimeCustomer Service Specialist - Automotive Finishes
- Sherwin Williams
- Oklahoma City, OK (17 miles from Norman, OK)
- 7 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 7 days ago
The Customer Service Specialist is essential to the success of our Automotive branches. The Customer Service Specialist works closely with our customers to determine their needs, answer their...
In PersonCompany DescriptionCore Values* Treat everyone with integrity and respect* Quality is everything* Guarantee that every guest is WOW'd because of ME* Promote an environment of growth and knowledge*...
In PersonStore Customer Service Specialist - Fulltime (Bilingual Spanish)
- Sherwin Williams
- Oklahoma City, OK (17 miles from Norman, OK)
- 8 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 8 days ago
The individual selected for this FULLTIME role will be expected to work at Store 707549, located at: 2225 SW 104th St, Oklahoma City, OK 73159 Bilingual Spanish REQUIRED - Store Customer Service...
In PersonDemographic Data for Norman, OK
Moving to Norman, OK? Find some basic demographic data about Norman, OK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Norman, OK
Highest Education Level
Customer Service Representatives in Norman, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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