Customer Service Representative Jobs in Muskogee, OK

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-11 of 11 Jobs

Retail Customer Service Cashier

  • Porter, OK (11 miles from Muskogee, OK)
  • 19 days ago
  • Porter, OK (11 miles from Muskogee, OK)
  • 19 days ago

Req ID: 459263 Address: 498 Muskogee Turnpike Porter, OK, 74454 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Representative

  • Fort Gibson, OK (15 miles from Muskogee, OK)
  • 3 days ago
  • Fort Gibson, OK (15 miles from Muskogee, OK)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Wagoner, OK (17 miles from Muskogee, OK)
  • 6 days ago
  • Wagoner, OK (17 miles from Muskogee, OK)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Assistant Representative III

  • Wagoner, OK (17 miles from Muskogee, OK)
  • 11 days ago
  • Wagoner, OK (17 miles from Muskogee, OK)
  • 11 days ago

Job Posting Title Customer Assistant Representative III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 4 Job Posting End Date (Continuous if Blank) July 10,...

Member Service Representative

  • Muskogee, OK
  • 16 days ago
  • Muskogee, OK
  • 16 days ago

Our Benefits $1,000 New Hire Welcome Bonus after 90 days Competitive Pay with advancement opportunities Performance Incentives 11 Paid Holidays Paid Time Off (Starting at 16 days per year with...

Customer Service Loan Specialist - 285

  • Wagoner, OK (17 miles from Muskogee, OK)
  • 24 days ago
  • Wagoner, OK (17 miles from Muskogee, OK)
  • 24 days ago

As a Customer Service/Collections Loan Specialist, this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance...

Customer Account Representative

  • Muskogee, OK
  • 30+ days ago
  • Muskogee, OK
  • 30+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep(06480) - 603 E Okmulgee St

  • Muskogee, OK
  • 30+ days ago
  • Muskogee, OK
  • 30+ days ago

There are two types of in-store roles available: Pizza Makers and Customer Service Representatives (CSR). As a Domino's Pizza Maker, you'll be responsible for making our great pizzas....

Customer Service Rep/Dispatch

  • Muskogee, OK
  • 45+ days ago
  • Muskogee, OK
  • 45+ days ago

Sing on Bonus $1500 Job Description Summary The Customer Service Representative will be responsible for taking customer orders for aggregates and asphalt in a detailed, timely and professional manner...

Customer Service Rep/Dispatch

  • Muskogee, OK (5 miles from Muskogee, OK)
  • 60+ days ago
  • Muskogee, OK (5 miles from Muskogee, OK)
  • 60+ days ago

Sing on Bonus $1500 Job Description Summary The Customer Service Representative will be responsible for taking customer orders for aggregates and asphalt in a detailed, timely and professional manner...

Food Prep/Customer Service - DELCO

  • Muskogee, OK
  • 90+ days ago
  • Muskogee, OK
  • 90+ days ago

Mr Gatti's looking for cheerful, upbeat people who love to work and provide quality results. Guest Service Team Members: Our Guest Service Team Members are the front line of contact with our...

Demographic Data for Muskogee, OK

Moving to Muskogee, OK? Find some basic demographic data about Muskogee, OK below.


Local
National
45,600
1,099
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Muskogee, OK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Muskogee, OK offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Muskogee, OK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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