Customer Service Representative Jobs in Durant, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Kingston, OK (17 miles from Durant, OK)
- 3 days ago
- Kingston, OK (17 miles from Durant, OK)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(08781) 81750 N Hwy 289, Ste 101
- Pottsboro, TX (21 miles from Durant, OK)
- 7 days ago
- Pottsboro, TX (21 miles from Durant, OK)
- 7 days ago
Company Description Job Description The following description applies to all hourly store Team Members. If you have any questions or wish to review more detailed information, please contact the...
Work From Home Customer Service
- Denison, TX (19 miles from Durant, OK)
- 16 days ago
- Denison, TX (19 miles from Durant, OK)
- 16 days ago
Want to join a global company specializing in employee benefits and pension administration. With over 1,100 clients and 7 million people supported worldwide, their mission is to simplify complex...
Remote WorkHiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Customer...
Retail Customer Service Cashier
- Colbert, OK (13 miles from Durant, OK)
- 19 days ago
- Colbert, OK (13 miles from Durant, OK)
- 19 days ago
Req ID: 459464 Address: 2150 Leavenworth Trail Colbert, OK, 74730 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Durant, OK (2 miles from Durant, OK)
- 60+ days ago
- Durant, OK (2 miles from Durant, OK)
- 60+ days ago
Req ID: 459766 Address: 1223 North 1st Durant, OK, 74702 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Rep(06454) - 1436 W University Blvd
- Durant, OK
- 90+ days ago
- Durant, OK
- 90+ days ago
There are two types of in-store roles available: Pizza Makers and Customer Service Representatives (CSR). As a Domino's Pizza Maker, you'll be responsible for making our great pizzas....
Customer Service Representative - Fort Cobb State Park
- Caddo, OK (12 miles from Durant, OK)
- 90+ days ago
- Caddo, OK (12 miles from Durant, OK)
- 90+ days ago
Job Posting Title Customer Service Representative - Fort Cobb State Park Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Fort Cobb State Park Job Posting End Date (Continuous...
Customer Service Rep(09352) - 228 W. Main St
- Denison, TX (19 miles from Durant, OK)
- 90+ days ago
- Denison, TX (19 miles from Durant, OK)
- 90+ days ago
Company Description Job Description The following description applies to all hourly store Team Members. If you have any questions or wish to review more detailed information, please contact the...
Demographic Data for Durant, OK
Moving to Durant, OK? Find some basic demographic data about Durant, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Durant, OK
Highest Education Level
Customer Service Representatives in Durant, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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