Customer Service Representative Jobs in Broken Arrow, OK

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 62 Jobs

Budget Truck Senior Customer Service Representative

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 7 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 7 days ago

Service Representatives concerning reservations, rental procedures, billing situations, refunds/adjustments, promotional programs and corporate/commercial accounts....

Customer Experience Specialist

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago

Back to results Customer Experience Specialist Customer Service Full-time Tulsa, OK, United States Apply now Apply now As a Customer Service Agent at SIXT, you will be the face of our brand,...

Customer Service Representative - 285

  • Wagoner, OK (23 miles from Broken Arrow, OK)
  • 1 day ago
  • Wagoner, OK (23 miles from Broken Arrow, OK)
  • 1 day ago

As a Customer Service/Collections Loan Specialist, t his position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and...

Property inspector/Customer service-PT/FT, Remote or in the Field

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago

We Need Help with our Recession-Proof National Expansion. If you like helping people, at no out-of-pocket cost to them, then join us and benefit from our 31 years of experience. Benefits of...

Customer Service Associate

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Rep

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 2 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE I What Brought You Here Total compensation pay range: $17 to $23 DOE Quarterly safety bonus opportunities Quarterly production bonus opportunities Weekly pay on Fridays...

Customer Service and Sales Representative (Tulsa)

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 4 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 4 days ago

Customer Service and Sales Representative (Tulsa) StretchLab - Bellaire / Bunker Hill / Cherry Street / Heights / Pearland / River Oaks / South Tulsa - 3.1 Tulsa, OK Job Details Full-time...

Customer Service Specialist

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 5 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 5 days ago

Are you ready to bring your positive energy and organizational skills to a team that values professionalism, warmth, and excellent customer care? We are currently seeking a Customer Service...

Customer Service Representative

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago

The Customer Service Representative is responsible for developing and maintaining customer relationships....

Customer Service Representative - Patient Registration

  • Sapulpa, OK (19 miles from Broken Arrow, OK)
  • 6 days ago
  • Sapulpa, OK (19 miles from Broken Arrow, OK)
  • 6 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Remote Customer Service Representative

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part...

Remote Work

Customer Experience Representative - Tulsa Airport

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Car Detailing Customer service

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago

Car Detailing Customer service compensation: $100-$300 a month we are a small detailing business that receives about 2-4 leads a day but as i am out there detailing cars all day, i need a lot of...

Pharmacy Customer Service Associate

  • Broken Arrow, OK
  • 7 days ago
  • Broken Arrow, OK
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Broken Arrow, OK

Moving to Broken Arrow, OK? Find some basic demographic data about Broken Arrow, OK below.


Local
National
137,005
2,612
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Broken Arrow, OK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Broken Arrow, OK offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Broken Arrow, OK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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