Customer Service Representative Jobs in Broken Arrow, OK

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 76 Jobs

Customer Care Representative

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 2 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 2 days ago

Position: Customer Service Representative Location: 14002 E 21st St....

Customer Service Representative

  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 5 days ago
  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 5 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Rep

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 5 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 5 days ago

Customer Service Rep Job Poster : Jobs Skills:Customer Service | Location: Tulsa, Oklahoma, United States Of America Views:11 You will report to the Customer Service Team Leader and be responsible...

Retail Customer Service Cashier

  • Porter, OK (19 miles from Broken Arrow, OK)
  • 5 days ago
  • Porter, OK (19 miles from Broken Arrow, OK)
  • 5 days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

Customer Service Rep

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 5 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 5 days ago

LabCorp is seeking a Customer Service Support Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that...

Customer Service Outfitter - Part Time

  • Broken Arrow, OK
  • 6 days ago
  • Broken Arrow, OK
  • 6 days ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

Lead Customer Service Associate Job

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at ZIPS Car Wash...

Customer Service Associate I

  • Sapulpa, OK (19 miles from Broken Arrow, OK)
  • 6 days ago
  • Sapulpa, OK (19 miles from Broken Arrow, OK)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Wagoner, OK (23 miles from Broken Arrow, OK)
  • 6 days ago
  • Wagoner, OK (23 miles from Broken Arrow, OK)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Coweta, OK (11 miles from Broken Arrow, OK)
  • 6 days ago
  • Coweta, OK (11 miles from Broken Arrow, OK)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 6 days ago
  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Inola, OK (21 miles from Broken Arrow, OK)
  • 6 days ago
  • Inola, OK (21 miles from Broken Arrow, OK)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Glenpool, OK (10 miles from Broken Arrow, OK)
  • 6 days ago
  • Glenpool, OK (10 miles from Broken Arrow, OK)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Catoosa, OK (15 miles from Broken Arrow, OK)
  • 6 days ago
  • Catoosa, OK (15 miles from Broken Arrow, OK)
  • 6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Broken Arrow, OK
  • 6 days ago
  • Broken Arrow, OK
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for Broken Arrow, OK

Moving to Broken Arrow, OK? Find some basic demographic data about Broken Arrow, OK below.


Local
National
137,005
2,612
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Broken Arrow, OK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Broken Arrow, OK offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Broken Arrow, OK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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