Customer Service Representative Jobs in Wooster, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Zone Store Customer Service Specialist
- Ashland, OH (18 miles from Wooster, OH)
- 9 days ago
- Ashland, OH (18 miles from Wooster, OH)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Norton, OH (23 miles from Wooster, OH)
- 5 hours ago
- Norton, OH (23 miles from Wooster, OH)
- 5 hours ago
Job Description: In this role you will leverage your customer service and communication skills towards a prominent role with a leading global manufacturer with headquarters in Andover, MA. This is...
Retail Sales Associate (In-Store Sales and Customer Service)
- Wooster, OH
- 22 hours ago
- Wooster, OH
- 22 hours ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Customer Service System Analyst
- Westfield Center, OH (16 miles from Wooster, OH)
- 1 day ago
- Westfield Center, OH (16 miles from Wooster, OH)
- 1 day ago
Job Summary The Customer Service System Analyst provides production support, troubleshooting, scheduling, and process improvement oversight for the contact center's infrastructure across the...
Customer Account Representative
- Barberton, OH (23 miles from Wooster, OH)
- 4 days ago
- Barberton, OH (23 miles from Wooster, OH)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Member Service Representative I, West Salem WI
- West Salem, OH (12 miles from Wooster, OH)
- 4 days ago
- West Salem, OH (12 miles from Wooster, OH)
- 4 days ago
Skip to main content Toggle Navigation Find Opportunities U.S. English Sign In Search Results Post Member Service Representative I, West Salem WI Job Category: Member Services Requisition Number:...
Medical Screener - Reception Technician (Customer Service)
- Medina, OH (18 miles from Wooster, OH)
- 5 days ago
- Medina, OH (18 miles from Wooster, OH)
- 5 days ago
With operations in 35 nations and 27,000 employees worldwide,CSL is driven to develop and deliver a broad range of lifesavingtherapies to treat disorders such as hemophilia and primary...
- Wadsworth, OH (21 miles from Wooster, OH)
- 6 days ago
- Wadsworth, OH (21 miles from Wooster, OH)
- 6 days ago
. • Review tasks at hand and share information for processing customer’s requirements with project manager and customer service representative. • Communicate closely with customers concerning ship dates...
Crew Member: Customer Service / Cashier
- Orrville, OH (11 miles from Wooster, OH)
- 6 days ago
- Orrville, OH (11 miles from Wooster, OH)
- 6 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Rep - Ashland, OH
- Ashland, OH (18 miles from Wooster, OH)
- 7 days ago
- Ashland, OH (18 miles from Wooster, OH)
- 7 days ago
People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....
- Wadsworth, OH (21 miles from Wooster, OH)
- 9 days ago
- Wadsworth, OH (21 miles from Wooster, OH)
- 9 days ago
Looking to further your career in Customer Service? Now is the time to apply! Why Rohrer? Rohrer offers benefits after 30 days of employment including Medical, Dental, Vision, 401k, and PTO! The...
Retail Customer Service Cashier
- Creston, OH (10 miles from Wooster, OH)
- 11 days ago
- Creston, OH (10 miles from Wooster, OH)
- 11 days ago
Req ID: 459820 Address: 10145 Avon Lake Rd. Burbank, OH, 44214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Retail Customer Service Cashier
- Burbank, OH (9 miles from Wooster, OH)
- 11 days ago
- Burbank, OH (9 miles from Wooster, OH)
- 11 days ago
Req ID: 459820 Address: 10145 Avon Lake Rd. Burbank, OH, 44214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $40000 - $50000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Customer Service Team Member - Medina, OH (OH0701)
- Medina, OH (18 miles from Wooster, OH)
- 16 days ago
- Medina, OH (18 miles from Wooster, OH)
- 16 days ago
Job Details Job Location : Medina, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Demographic Data for Wooster, OH
Moving to Wooster, OH? Find some basic demographic data about Wooster, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Wooster, OH
Highest Education Level
Customer Service Representatives in Wooster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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