Customer Service Representative Jobs in Westerville, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Concierge Security Officer - Customer Service
- Obetz, OH (15 miles from Westerville, OH)
- moments ago
- Obetz, OH (15 miles from Westerville, OH)
- moments ago
Job Description: GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your...
Customer Service Support Associate I
- Columbus, OH (6 miles from Westerville, OH)
- 15 hours ago
- Columbus, OH (6 miles from Westerville, OH)
- 15 hours ago
FUNCTION: Responsible for timely and accurate resolution of internal rejects and suspends. PRINCIPAL RESPONSIBILITIES AND DUTIES : Research and analyze payment history and recognize when to...
Concierge Security Officer - Customer Service
- Columbus, OH (6 miles from Westerville, OH)
- 17 hours ago
- Columbus, OH (6 miles from Westerville, OH)
- 17 hours ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build...
- Powell, OH (11 miles from Westerville, OH)
- 17 hours ago
- Powell, OH (11 miles from Westerville, OH)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & Sales Agent
- Reynoldsburg, OH (12 miles from Westerville, OH)
- 23 hours ago
- Reynoldsburg, OH (12 miles from Westerville, OH)
- 23 hours ago
This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within...
Representative, Customer Service - New Patient Care
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Work at Home Customer Service Advisor (Ohio residents)
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
About the Role** **_Role: Full time | Remote Ohio residents_** Looking for a work-from-home opportunity that will help you make the move from a job to a rewarding career? This role can provide the...
Remote WorkBlood Collection Staff-Customer Service
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Pharmacy Customer Service Associate
- Galloway, OH (19 miles from Westerville, OH)
- 1 day ago
- Galloway, OH (19 miles from Westerville, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales and Customer Service Agent
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
Sales and Customer Service Agent Aevum Incorporated Columbus Columbus, OH, US 2 days ago Quick Job type Full-time Quick Job description We are a community of dedicated Sales and Customer Service...
Customer Service Representative
- Delaware, OH (15 miles from Westerville, OH)
- 1 day ago
- Delaware, OH (15 miles from Westerville, OH)
- 1 day ago
We are looking to add a Customer Service Representative to our team at Pet Palace Delaware!...
Customer Service Contact Center Representatives
- Hilliard, OH (15 miles from Westerville, OH)
- 1 day ago
- Hilliard, OH (15 miles from Westerville, OH)
- 1 day ago
MICRO CENTER is the nations leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
Member Service Representative I (Teller)
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
Member Service Representative I (Teller) Description Education First Credit Union (EFCU) is a full-service not-for-profit financial institution. Our mission is to enhance our members' financial...
Customer Service Technician II
- Columbus, OH (6 miles from Westerville, OH)
- 3 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 3 days ago
Job Description DESCRIPTION The Customer Service Technician II is the midlevel midcareer position at the help desk for seasoned and highly skilled technicians. In general the CST 2 position is the...
Customer Service Representative
- Columbus, OH (6 miles from Westerville, OH)
- 4 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 4 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Demographic Data for Westerville, OH
Moving to Westerville, OH? Find some basic demographic data about Westerville, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Westerville, OH
Highest Education Level
Customer Service Representatives in Westerville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »