Customer Service Representative Jobs in West Chester, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Milford, OH (15 miles from West Chester, OH)
- 7 days ago
- Milford, OH (15 miles from West Chester, OH)
- 7 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative - PT
- Hebron, KY (22 miles from West Chester, OH)
- 3 days ago
- Hebron, KY (22 miles from West Chester, OH)
- 3 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Cincinnati, OH (12 miles from West Chester, OH)
- 16 hours ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 16 hours ago
Job Description: Career Opportunity: Customer Relations Specialist - Better Business Bureau Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in...
- Cincinnati, OH (15 miles from West Chester, OH)
- 23 hours ago
- Cincinnati, OH (15 miles from West Chester, OH)
- 23 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Private Banking Sr. Client Service Assoc
- Cincinnati, OH (12 miles from West Chester, OH)
- 23 hours ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 23 hours ago
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Client...
Customer Service Rep(02353) - 1219 E. Central Avenue
- Miamisburg, OH (22 miles from West Chester, OH)
- 1 day ago
- Miamisburg, OH (22 miles from West Chester, OH)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Cincinnati, OH (12 miles from West Chester, OH)
- 1 day ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09751) 368 S. Main St.
- Waynesville, OH (22 miles from West Chester, OH)
- 1 day ago
- Waynesville, OH (22 miles from West Chester, OH)
- 1 day ago
Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...
- Cincinnati, OH (12 miles from West Chester, OH)
- 1 day ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Eyewear Customer Service/Sales Advisor
- Liberty Township, OH (7 miles from West Chester, OH)
- 2 days ago
- Liberty Township, OH (7 miles from West Chester, OH)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative Bilingual (Spanish)
- Monroe, OH (7 miles from West Chester, OH)
- 2 days ago
- Monroe, OH (7 miles from West Chester, OH)
- 2 days ago
Outbound Calls: Customer Service Representatives are responsible for making outbound calls during quiet periods....
Customer Experience Specialist
- Hebron, KY (22 miles from West Chester, OH)
- 2 days ago
- Hebron, KY (22 miles from West Chester, OH)
- 2 days ago
Scope and Responsibilities: The Customer Service Representative will support the Customer Experience Manager and department in creating dynamic customer experience encompassing technical support, parts...
- Cincinnati, OH (12 miles from West Chester, OH)
- 2 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 2 days ago
CSR/Dispatcher - Engineering Excellence Reports To: Customer Service Manager Status: Full-time, Regular position Category: Office Location Name: Engineering Excellence Cincinnati Location Address:...
Insurance Sales Agent - Customer Service
- Middletown, OH (14 miles from West Chester, OH)
- 3 days ago
- Middletown, OH (14 miles from West Chester, OH)
- 3 days ago
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...
Customer Service Representative
- Cincinnati, OH (12 miles from West Chester, OH)
- 3 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 3 days ago
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
Demographic Data for West Chester, OH
Moving to West Chester, OH? Find some basic demographic data about West Chester, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in West Chester, OH
Highest Education Level
Customer Service Representatives in West Chester, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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