Customer Service Representative Jobs in Warren, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Credit Customer Services Representative, Hybrid Flex Early Shift with weekends
- Deerfield, OH (17 miles from Warren, OH)
- 2 hours ago
- Deerfield, OH (17 miles from Warren, OH)
- 2 hours ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Rep(02482) - 9380 State Route 43
- Streetsboro, OH (24 miles from Warren, OH)
- 3 hours ago
- Streetsboro, OH (24 miles from Warren, OH)
- 3 hours ago
Company Description Job Description Our CSR position requires someone with basic computer skills and ability to multi task and work in a fast paced environment. You will be face to face with...
- Niles, OH (6 miles from Warren, OH)
- 11 hours ago
- Niles, OH (6 miles from Warren, OH)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Manager, Sales and Customer Service
- Youngstown, OH (14 miles from Warren, OH)
- 23 hours ago
- Youngstown, OH (14 miles from Warren, OH)
- 23 hours ago
Id : 74538, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...953, ExternalPostedStartDate : 2025-04-28T11:54:52...
Customer Service Rep - Farrell, PA
- Farrell, PA (19 miles from Warren, OH)
- 23 hours ago
- Farrell, PA (19 miles from Warren, OH)
- 23 hours ago
at Lincare, Inc in Farrell, Pennsylvania, United States Job Description This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing...
Delivery & Customer Service Representative CDL Required
- Ravenna, OH (17 miles from Warren, OH)
- 1 day ago
- Ravenna, OH (17 miles from Warren, OH)
- 1 day ago
Requisition Number: 26192 UGI Corporation (NYSE: UGI) is a holding company that distributes and markets energy products and services through our subsidiaries and the company's common stock is a...
Remote WorkCustomer Service Rep(02403) - 25 e main st
- Orwell, OH (20 miles from Warren, OH)
- 1 day ago
- Orwell, OH (20 miles from Warren, OH)
- 1 day ago
Company Description Job Description We are looking for Customer Service Representatives at Domino's....
Sign-On Bonus Opportunity of up to $2,500* Pay Range: $16 - $20 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Store Customer Service Specialist
- Hermitage, PA (21 miles from Warren, OH)
- 1 day ago
- Hermitage, PA (21 miles from Warren, OH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Streetsboro, OH (24 miles from Warren, OH)
- 2 days ago
- Streetsboro, OH (24 miles from Warren, OH)
- 2 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Pharmacy Customer Service Associate
- Niles, OH (6 miles from Warren, OH)
- 3 days ago
- Niles, OH (6 miles from Warren, OH)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist, Full-Time - Boardman, OH
- Youngstown, OH (14 miles from Warren, OH)
- 5 days ago
- Youngstown, OH (14 miles from Warren, OH)
- 5 days ago
VIVO Infusion LLC Customer Service Specialist Boardman OHVivo Infusion CSSIn this position you will play a crucial role in our clinical operations by providing essential support to our medical...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Crew Member: Customer Service / Cashier
- Austintown, OH (10 miles from Warren, OH)
- 6 days ago
- Austintown, OH (10 miles from Warren, OH)
- 6 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Austintown, OH (10 miles from Warren, OH)
- 6 days ago
- Austintown, OH (10 miles from Warren, OH)
- 6 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Demographic Data for Warren, OH
Moving to Warren, OH? Find some basic demographic data about Warren, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Warren, OH
Highest Education Level
Customer Service Representatives in Warren, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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