Customer Service Representative Jobs in Union City, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE This position is responsible for assisting customers with requests for returns in a timely manner while...
Req ID: 459023 Address: 2217 South Edwin C Moses Blvd Dayton, OH, 45417 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service & Retail Front Desk Associate - Store #62 - 4556 N Main Street
- Dayton, OH
- 3 days ago
- Dayton, OH
- 3 days ago
Prior phone or call center experience is a plus!...
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Entry- Level, Bilingual Spanish, Customer Service and Claims Positions
- Dayton, OH
- 3 days ago
- Dayton, OH
- 3 days ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
Customer Service Representative
- Winchester, IN (13 miles from Union City, OH)
- 4 days ago
- Winchester, IN (13 miles from Union City, OH)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Customer Service Rep(02684) - 515 Wagner Ave
- Greenville, OH (9 miles from Union City, OH)
- 6 days ago
- Greenville, OH (9 miles from Union City, OH)
- 6 days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Customer Service Rep(02258) - 114 E Market St
- Celina, OH (23 miles from Union City, OH)
- 6 days ago
- Celina, OH (23 miles from Union City, OH)
- 6 days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
CAN WORK UP TO 29 HOURS PER WEEKDo you deliver exceptional customer service? Do you enjoy problem solving, critical thinking, and working on a team? If so, then we have an opportunity in our...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Customer Care Specialist I assists members/beneficiaries or providers with routine service inquiries. Essential Functions: Resolve member or provider routine service inquiries; examples...
un Customer Service Rep (Northridge) A Plus Expediting 2947 Boulder Ave near Webster compensation: Start 15-16 per hour employment type: experience level: entry level job title: CSR\DISPATCHER Job...
That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....
Demographic Data for Union City, OH
Moving to Union City, OH? Find some basic demographic data about Union City, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Union City, OH
Highest Education Level
Customer Service Representatives in Union City, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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