Customer Service Representative Jobs in Troy, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service & Retail Front Desk Associate - Store #62 - 4556 N Main Street
- Dayton, OH (16 miles from Troy, OH)
- 8 hours ago
- Dayton, OH (16 miles from Troy, OH)
- 8 hours ago
Prior phone or call center experience is a plus!...
Customer Service Advisor - Upper Valley
- Springfield, OH (21 miles from Troy, OH)
- 9 hours ago
- Springfield, OH (21 miles from Troy, OH)
- 9 hours ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Rep(02359) - 26 E. National Road
- Vandalia, OH (10 miles from Troy, OH)
- 19 hours ago
- Vandalia, OH (10 miles from Troy, OH)
- 19 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02346) - 766 Scioto St
- Urbana, OH (22 miles from Troy, OH)
- 19 hours ago
- Urbana, OH (22 miles from Troy, OH)
- 19 hours ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Customer Service Rep(02360) - 1258 Kauffman Road
- Fairborn, OH (17 miles from Troy, OH)
- 20 hours ago
- Fairborn, OH (17 miles from Troy, OH)
- 20 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Vandalia, OH (10 miles from Troy, OH)
- 1 day ago
- Vandalia, OH (10 miles from Troy, OH)
- 1 day ago
100791800 Center Drive, Vandalia, Ohio 45377 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
Customer Service Rep(02340) - 417 W McCreight St
- Springfield, OH (21 miles from Troy, OH)
- 1 day ago
- Springfield, OH (21 miles from Troy, OH)
- 1 day ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Customer Service Rep(02347) - 120 N Sunset
- Piqua, OH (9 miles from Troy, OH)
- 2 days ago
- Piqua, OH (9 miles from Troy, OH)
- 2 days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
- Moraine, OH (22 miles from Troy, OH)
- 4 days ago
- Moraine, OH (22 miles from Troy, OH)
- 4 days ago
Located at our Core Lab (Moraine, OH) Full-time Opening: Monday through Friday 9:00am to 5:00pm w/ rotating weekends every 3 to 4 weeks working 2:00pm to 10:30pm Summary: The Client Service...
Customer Service Advisor Float - Centerville - Centerville, OH
- Yellow Springs, OH (23 miles from Troy, OH)
- 7 days ago
- Yellow Springs, OH (23 miles from Troy, OH)
- 7 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
HYBRID Customer Service Representative
- Vandalia, OH (10 miles from Troy, OH)
- 7 days ago
- Vandalia, OH (10 miles from Troy, OH)
- 7 days ago
Immediate Opening for a HYBRID Customer Service Representative role in Vandalia, Ohio!...
Customer Service Representative
- Sidney, OH (17 miles from Troy, OH)
- 7 days ago
- Sidney, OH (17 miles from Troy, OH)
- 7 days ago
Job Purpose and Impact The Customer Service Representative will execute a limited scale of customer service activities for a single site team....
- Dayton, OH (16 miles from Troy, OH)
- 7 days ago
- Dayton, OH (16 miles from Troy, OH)
- 7 days ago
Requisition Number: 204490 Job Description Cintas is seeking a Customer Support Specialist to identify and drive the execution of customer requirements and critical projects while supporting the...
Customer Service Associate - Temporary
- Englewood, OH (12 miles from Troy, OH)
- 8 days ago
- Englewood, OH (12 miles from Troy, OH)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Kettering, OH (21 miles from Troy, OH)
- 11 days ago
- Kettering, OH (21 miles from Troy, OH)
- 11 days ago
Solvita comes from "sol" meaning sun and "vita" meaning life. As sunlight nurtures new life, we take the donor gift and transform it into new hope, bringing the light of healing to patients around...
Demographic Data for Troy, OH
Moving to Troy, OH? Find some basic demographic data about Troy, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Troy, OH
Highest Education Level
Customer Service Representatives in Troy, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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