Customer Service Representative Jobs in Toledo, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Colton, OH (24 miles from Toledo, OH)
- 8 days ago
- Colton, OH (24 miles from Toledo, OH)
- 8 days ago
Req ID: 459796 Address: 14553 State Route 49 Edon, OH, 43518 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Customer Service Representative
- Perrysburg, OH (8 miles from Toledo, OH)
- 16 hours ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 16 hours ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
CLUB Customer Service Outfitter Full-Time
- Rossford, OH (5 miles from Toledo, OH)
- 16 hours ago
- Rossford, OH (5 miles from Toledo, OH)
- 16 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Holland, OH (10 miles from Toledo, OH)
- 16 hours ago
- Holland, OH (10 miles from Toledo, OH)
- 16 hours ago
Customer Service Rep Dynamic Dies in Holland, OH is looking to hire a full-time Customer Service Rep. Are you looking to build a career in customer service? Are you passionate about taking care of...
Remote WorkCustomer Service Team Member - Holland (OH0717)
- Holland, OH (10 miles from Toledo, OH)
- 19 hours ago
- Holland, OH (10 miles from Toledo, OH)
- 19 hours ago
Job Details Job Location : Holland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
The Opportunity: Enhance the client experience by providing support to the internal global benefits team. To develop skills, industry knowledge and relationships by meeting or surpassing the...
Store - TOLEDO-ROSSFORD, OH Availability must be within 11-9:30 pm shift examples 11-3:30 or 3:30-9:15 Deliver friendly customer service, help customers shop our store, and find what theyre...
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: TOLEDO, Ohio, United States Of America Views:2 Our Customer Service Representatives ensure that customers' transactional...
Customer Service Representative (Bank Teller) - Full Time & Part Time Various Locations
- Toledo, OH
- 5 days ago
- Toledo, OH
- 5 days ago
Other Functions Assists Lead Customer Service Representative in vault duties, pack bundles, etc. Filing as needed including signature cards, ATM applications, maintenance forms, etc....
Customer Service Representative - Oregon - Oregon, OH
- Oregon, OH (2 miles from Toledo, OH)
- 6 days ago
- Oregon, OH (2 miles from Toledo, OH)
- 6 days ago
Back Customer Service Representative - Oregon #14-7987 Oregon, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
Patient Account Analyst II - CBO Customer Service - Remote
- Toledo, OH
- 6 days ago
- Toledo, OH
- 6 days ago
Job duties and responsibilities may include any of the following: Perform a variety of registration, billing, follow up and collection functions for all payers including self-pay Verify insurance...
Remote WorkJob Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
Home Health & Hospice Account Liaison- Defiance, OH
- Bowling Green, OH (18 miles from Toledo, OH)
- 7 days ago
- Bowling Green, OH (18 miles from Toledo, OH)
- 7 days ago
As an Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and dignity to our...
Store - TOLEDO-ROSSFORD, OH Thursday availability for a 3 am potential shift. Thursday/ Friday is a must. Deliver friendly customer service, help customers shop our store, and find what theyre...
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Toledo, OH
Highest Education Level
Customer Service Representatives in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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