Customer Service Representative Jobs in Toledo, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CLUB Customer Service Outfitter - Part Time
- Dundee, MI (21 miles from Toledo, OH)
- 11 hours ago
- Dundee, MI (21 miles from Toledo, OH)
- 11 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Retail Sales Associate (In-Store Sales and Customer Service)
- Toledo, OH
- 23 hours ago
- Toledo, OH
- 23 hours ago
['AAA Club Alliance', '3.2', 'Retail Sales Associate (In-Store Sales and Customer Service)', 'Apply on employer site', 'Apply now', 'Toledo, OH', '', '$13.71 - $17.48', '\xa0', 'Per Hour', '\xa0',...
Customer Service Representative
- Maumee, OH (8 miles from Toledo, OH)
- 1 day ago
- Maumee, OH (8 miles from Toledo, OH)
- 1 day ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkWe are hiring a full-time creative, resourceful customer service representative (CSSR) in Toledo OH. In this role, you will provide professional and timely support to our sales team and customers....
Customer Service Representative
- Northwood, OH (2 miles from Toledo, OH)
- 2 days ago
- Northwood, OH (2 miles from Toledo, OH)
- 2 days ago
Job Summary 2nd Shift Customer Service Representative (CSR) - Hiring Now!...
Retail Sales Associate (In-Store Sales and Customer Service)
- Toledo, OH
- 2 days ago
- Toledo, OH
- 2 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Patient Account Analyst II - CBO Customer Service - Remote
- Toledo, OH
- 3 days ago
- Toledo, OH
- 3 days ago
Job duties and responsibilities may include any of the following: Perform a variety of registration, billing, follow up and collection functions for all payers including self-pay Verify insurance...
Remote WorkVIVO Infusion LLCCustomer Service Specialist Toledo OHVivo Infusion CSSIn this position you will play a crucial role in our clinical operations by providing essential support to our medical team...
Customer Service Representative
- Oregon, OH (2 miles from Toledo, OH)
- 6 days ago
- Oregon, OH (2 miles from Toledo, OH)
- 6 days ago
Store 4705634: 401 S Wheeling St, Oregon, Ohio 43616 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Under the direct supervision of the Supervisor Circulation Services, is responsible for efficiently performing circulation routines and related duties while serving the public with courtesy and...
Retail Customer Service Cashier
- Stony Ridge, OH (10 miles from Toledo, OH)
- 7 days ago
- Stony Ridge, OH (10 miles from Toledo, OH)
- 7 days ago
Req ID: 459793 Address: 26530 Baker Road Perrysburg, OH, 43551 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
un Remote Customer Service - Join Fast compensation: To be discussed. Key Responsibilities: Engage with customers via phone or chat Build and maintain strong relationships with clients Understand...
Remote WorkDemographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Toledo, OH
Highest Education Level
Customer Service Representatives in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »