Customer Service Representative Jobs in Streetsboro, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 154 Jobs

Store Customer Service Specialist

  • Middlefield, OH (21 miles from Streetsboro, OH)
  • 5 days ago
  • Middlefield, OH (21 miles from Streetsboro, OH)
  • 5 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Retail Customer Service Associate

  • Oakwood Village, OH (14 miles from Streetsboro, OH)
  • 3 hours ago
  • Oakwood Village, OH (14 miles from Streetsboro, OH)
  • 3 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Rep (02135) - 4602 Mahoning Ave NW4602

  • Warren, OH (24 miles from Streetsboro, OH)
  • 15 hours ago
  • Warren, OH (24 miles from Streetsboro, OH)
  • 15 hours ago

Company Description Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat...

Overnight Lead Customer Service Representative

  • Warrensville Heights, OH (18 miles from Streetsboro, OH)
  • 1 day ago
  • Warrensville Heights, OH (18 miles from Streetsboro, OH)
  • 1 day ago

Store 2743201: 25500 Miles Road, Warrensville, Ohio 44128 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative - Work From Home

  • Bedford, OH (14 miles from Streetsboro, OH)
  • 1 day ago
  • Bedford, OH (14 miles from Streetsboro, OH)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative - UniFirst

  • Brooklyn Hts, OH (19 miles from Streetsboro, OH)
  • 2 days ago
  • Brooklyn Hts, OH (19 miles from Streetsboro, OH)
  • 2 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Support Specialist (CSR)

  • Akron, OH (16 miles from Streetsboro, OH)
  • 2 days ago
  • Akron, OH (16 miles from Streetsboro, OH)
  • 2 days ago

Customer Support Specialist (CSR) Akron, Ohio $21 p/h - $24 p/h + 401(k) + PTO + Vacation + Management Training + Career Progression + Great Company Package Are you a recent Graduate or Junior...

Customer Service Associate

  • Lyndhurst, OH (19 miles from Streetsboro, OH)
  • 3 days ago
  • Lyndhurst, OH (19 miles from Streetsboro, OH)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Overnight Lead Customer Service Representative

  • Cleveland, OH (17 miles from Streetsboro, OH)
  • 3 days ago
  • Cleveland, OH (17 miles from Streetsboro, OH)
  • 3 days ago

Store 2743201: 25500 Miles Road, Warrensville, Ohio 44128 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Care Representative

  • Hudson, OH (6 miles from Streetsboro, OH)
  • 3 days ago
  • Hudson, OH (6 miles from Streetsboro, OH)
  • 3 days ago

About PartsSource PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites,...

Customer Service Associate - Temporary

  • Euclid, OH (24 miles from Streetsboro, OH)
  • 3 days ago
  • Euclid, OH (24 miles from Streetsboro, OH)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Advocate, Remote

  • Akron, OH (16 miles from Streetsboro, OH)
  • 3 days ago
  • Akron, OH (16 miles from Streetsboro, OH)
  • 3 days ago

Akron, OH, USA | Hourly | 17 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...

Remote Work

Customer Service Representative-10:00 AM - 6:30 PM

  • Stow, OH (7 miles from Streetsboro, OH)
  • 3 days ago
  • Stow, OH (7 miles from Streetsboro, OH)
  • 3 days ago

Customer Service Representative Shift: 10:00 AM - 6:30 PM ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service - Self Storage Manager

  • Akron, OH (16 miles from Streetsboro, OH)
  • 3 days ago
  • Akron, OH (16 miles from Streetsboro, OH)
  • 3 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Lead Customer Service Representative

  • Twinsburg, OH (7 miles from Streetsboro, OH)
  • 4 days ago
  • Twinsburg, OH (7 miles from Streetsboro, OH)
  • 4 days ago

Store 2743224: 8901 Hadden Road, Twinsburg, Ohio 44087 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Streetsboro, OH

Moving to Streetsboro, OH? Find some basic demographic data about Streetsboro, OH below.


Local
National
17,659
415
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Streetsboro, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Streetsboro, OH offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Streetsboro, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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