Customer Service Representative Jobs in Springfield, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Advisor - Upper Valley - Springfield, OH
- Springfield, OH
- 18 hours ago
- Springfield, OH
- 18 hours ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Advisor Float - Franklin - Franklin, OH
- Fairborn, OH (12 miles from Springfield, OH)
- 1 day ago
- Fairborn, OH (12 miles from Springfield, OH)
- 1 day ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Advisor Float - Franklin
- Yellow Springs, OH (8 miles from Springfield, OH)
- 2 days ago
- Yellow Springs, OH (8 miles from Springfield, OH)
- 2 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Support Representative ll
- Troy, OH (21 miles from Springfield, OH)
- 2 days ago
- Troy, OH (21 miles from Springfield, OH)
- 2 days ago
Clopay Corporation is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative...
Client Service Representative / Developer
- Beavercreek, OH (23 miles from Springfield, OH)
- 3 days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 3 days ago
Client Service Representative / Developer HumanIT Solutions LLC View Employer's ProfileFOLLOW EMPLOYER Yesterday Secret Unspecified Unspecified Beavercreek, OH (ON-SITE/OFFICE) Title Client...
Customer Service Representative
- Troy, OH (21 miles from Springfield, OH)
- 3 days ago
- Troy, OH (21 miles from Springfield, OH)
- 3 days ago
We're seeking a Dealer Analyst (Customer Service Representative) to work at a premier auto manufacturer in Troy, OH. Sound good? Take a closer look below....
Relationship Associate - Customer Service - Part Time
- Vandalia, OH (22 miles from Springfield, OH)
- 3 days ago
- Vandalia, OH (22 miles from Springfield, OH)
- 3 days ago
**WHY WORK FOR MINSTER BANK?** When choosing a bank partner, relationships matter. For over 100 years, Minster Bank has been helping individuals, families and businesses achieve their dreams by...
Customer Service Representative
- Troy, OH (21 miles from Springfield, OH)
- 4 days ago
- Troy, OH (21 miles from Springfield, OH)
- 4 days ago
Were seeking a Dealer Analyst (Customer Service Representative) to work at a premier auto manufacturer in Troy, OH. Sound good? Take a closer look below....
Customer Service & Retail Front Desk Associate - Store #62 - 4556 N Main Street
- Dayton, OH (23 miles from Springfield, OH)
- 5 days ago
- Dayton, OH (23 miles from Springfield, OH)
- 5 days ago
Prior phone or call center experience is a plus!...
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Rep(02359) - 26 E. National Road
- Vandalia, OH (22 miles from Springfield, OH)
- 5 days ago
- Vandalia, OH (22 miles from Springfield, OH)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02362) - 17 N. Allison Avenue
- Xenia, OH (17 miles from Springfield, OH)
- 5 days ago
- Xenia, OH (17 miles from Springfield, OH)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02346) - 766 Scioto St
- Urbana, OH (13 miles from Springfield, OH)
- 5 days ago
- Urbana, OH (13 miles from Springfield, OH)
- 5 days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Customer Service Rep(02360) - 1258 Kauffman Road
- Fairborn, OH (12 miles from Springfield, OH)
- 5 days ago
- Fairborn, OH (12 miles from Springfield, OH)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Springfield, OH
Moving to Springfield, OH? Find some basic demographic data about Springfield, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Springfield, OH
Highest Education Level
Customer Service Representatives in Springfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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