Customer Service Representative Jobs in Solon, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Twinsburg, OH (4 miles from Solon, OH)
- 1 day ago
- Twinsburg, OH (4 miles from Solon, OH)
- 1 day ago
Waterway is hiring Customer Service Representatives at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine!...
Store Customer Service Specialist
- Woodmere, OH (7 miles from Solon, OH)
- 10 days ago
- Woodmere, OH (7 miles from Solon, OH)
- 10 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Strongsville, OH (19 miles from Solon, OH)
- moments ago
- Strongsville, OH (19 miles from Solon, OH)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Attendant, Full-Time
- Twinsburg, OH (4 miles from Solon, OH)
- 4 hours ago
- Twinsburg, OH (4 miles from Solon, OH)
- 4 hours ago
Job Description: AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Convenience Service Attendant, Full-Time. Founded in 1960, AVI Foodsystems...
Remote Inbound Customer Service
- Akron, OH (24 miles from Solon, OH)
- 10 hours ago
- Akron, OH (24 miles from Solon, OH)
- 10 hours ago
Company Description HappyFlex, LLC is a virtual call center that employs 100% remote agents in all 50 states to handle customer service, reservations, inbound sales, medical transportation...
Pizza Maker: Customer Service/Pizza Maker
- Strongsville, OH (19 miles from Solon, OH)
- 13 hours ago
- Strongsville, OH (19 miles from Solon, OH)
- 13 hours ago
We are searching for qualified customer service representatives with personality and people skills....
Customer Service Rep(02482) - 9380 State Route 43
- Streetsboro, OH (11 miles from Solon, OH)
- 13 hours ago
- Streetsboro, OH (11 miles from Solon, OH)
- 13 hours ago
Company Description Job Description Our CSR position requires someone with basic computer skills and ability to multi task and work in a fast paced environment. You will be face to face with...
Customer Service Rep(02448) - 5406 Northfield Rd Unit 605
- Maple Heights, OH (6 miles from Solon, OH)
- 13 hours ago
- Maple Heights, OH (6 miles from Solon, OH)
- 13 hours ago
Company Description Job Description We are looking for Customer Service Representatives at Domino's....
Retail Customer Service Associate
- Twinsburg, OH (4 miles from Solon, OH)
- 13 hours ago
- Twinsburg, OH (4 miles from Solon, OH)
- 13 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Cleveland, OH (15 miles from Solon, OH)
- 14 hours ago
- Cleveland, OH (15 miles from Solon, OH)
- 14 hours ago
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world...
- Cleveland, OH (15 miles from Solon, OH)
- 21 hours ago
- Cleveland, OH (15 miles from Solon, OH)
- 21 hours ago
RESPONSIBILITIES This position is responsible for the day to day handling of customer/consumer requests and inquiries in support of Consumer Group accounts/brands or any other Divisions supported...
Customer Service Representative
- Mayfield Heights, OH (7 miles from Solon, OH)
- 23 hours ago
- Mayfield Heights, OH (7 miles from Solon, OH)
- 23 hours ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Attendant, Part-Time
- Twinsburg, OH (4 miles from Solon, OH)
- 23 hours ago
- Twinsburg, OH (4 miles from Solon, OH)
- 23 hours ago
Job Description: AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Convenience Service Attendant, Part-Time. Founded in 1960, AVI Foodsystems...
Delivery & Customer Service Representative CDL Required
- Ravenna, OH (20 miles from Solon, OH)
- 1 day ago
- Ravenna, OH (20 miles from Solon, OH)
- 1 day ago
Requisition Number: 26192 UGI Corporation (NYSE: UGI) is a holding company that distributes and markets energy products and services through our subsidiaries and the company's common stock is a...
Remote Workcall resolution" to the issue at hand -Respond to letters/calls pertaining to missing information -Will be speaking with insurance agents and carriers -Handle calls pertaining to lapse or deficiency...
Demographic Data for Solon, OH
Moving to Solon, OH? Find some basic demographic data about Solon, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Solon, OH
Highest Education Level
Customer Service Representatives in Solon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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