Customer Service Representative Jobs in Ontario, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Mansfield, OH (3 miles from Ontario, OH)
- 7 days ago
- Mansfield, OH (3 miles from Ontario, OH)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Fredericktown Office
- Fredericktown, OH (18 miles from Ontario, OH)
- 10 days ago
- Fredericktown, OH (18 miles from Ontario, OH)
- 10 days ago
RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Responsible for...
Customer Service Rep - Ashland, OH
- Ashland, OH (16 miles from Ontario, OH)
- 11 days ago
- Ashland, OH (16 miles from Ontario, OH)
- 11 days ago
People • Customers • Trust The Customer Service Representative is responsible for providing superior service to customers....
Zone Store Customer Service Specialist
- Ashland, OH (16 miles from Ontario, OH)
- 11 days ago
- Ashland, OH (16 miles from Ontario, OH)
- 11 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Bucyrus Office
- Bucyrus, OH (20 miles from Ontario, OH)
- 11 days ago
- Bucyrus, OH (20 miles from Ontario, OH)
- 11 days ago
RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Responsible for...
Nights &Closers: Customer Service / Cashier
- Mansfield, OH (3 miles from Ontario, OH)
- 11 days ago
- Mansfield, OH (3 miles from Ontario, OH)
- 11 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Customer Service Representative
- Ashland, OH (16 miles from Ontario, OH)
- 11 days ago
- Ashland, OH (16 miles from Ontario, OH)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Bellville, OH (11 miles from Ontario, OH)
- 21 days ago
- Bellville, OH (11 miles from Ontario, OH)
- 21 days ago
Req ID:** 459822 **Address:** 976 State Route 97 Bellville, OH, 44813 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
Customer Service Representative
- Mansfield, OH (3 miles from Ontario, OH)
- 22 days ago
- Mansfield, OH (3 miles from Ontario, OH)
- 22 days ago
+-----------------------------------------------------------------------+ | | | | | For the right person, what could be more compelling than providing | | outstanding customer service and working...
Night Shift Closers: Customer Service / Cashier
- Mansfield, OH (3 miles from Ontario, OH)
- 30+ days ago
- Mansfield, OH (3 miles from Ontario, OH)
- 30+ days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Sr. Customer Assistance Representative- Ashland
- Mansfield, OH (3 miles from Ontario, OH)
- 30+ days ago
- Mansfield, OH (3 miles from Ontario, OH)
- 30+ days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Sr. Customer Assistance Representative- Mansfield
- Mansfield, OH (3 miles from Ontario, OH)
- 30+ days ago
- Mansfield, OH (3 miles from Ontario, OH)
- 30+ days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Rep(02263) - 215 S Myrtle Ave
- Willard, OH (21 miles from Ontario, OH)
- 30+ days ago
- Willard, OH (21 miles from Ontario, OH)
- 30+ days ago
Company Description Job Description The main requirement for a Domino's Pizza Customer Representative is to have a positive outgoing personality, a clear and highly energetic voice, and he or she...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ontario, OH
Highest Education Level
Customer Service Representatives in Ontario, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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