Customer Service Representative Jobs in Norwalk, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Clyde, OH (19 miles from Norwalk, OH)
- 2 days ago
- Clyde, OH (19 miles from Norwalk, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Wakeman, OH (10 miles from Norwalk, OH)
- 2 days ago
- Wakeman, OH (10 miles from Norwalk, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Willard, OH (13 miles from Norwalk, OH)
- 4 days ago
- Willard, OH (13 miles from Norwalk, OH)
- 4 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Sandusky, OH (15 miles from Norwalk, OH)
- 4 days ago
- Sandusky, OH (15 miles from Norwalk, OH)
- 4 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
- Sandusky, OH (15 miles from Norwalk, OH)
- 6 days ago
- Sandusky, OH (15 miles from Norwalk, OH)
- 6 days ago
Starting hiring pay at: 15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Sandusky, OH (15 miles from Norwalk, OH)
- 6 days ago
- Sandusky, OH (15 miles from Norwalk, OH)
- 6 days ago
Nesco Resource, founded in 1956 and headquartered in Mayfield Heights, Ohio, is a nationally-ranked Workforce Solutions Firm. With over 66 years of experience and a physical presence in 90+...
- Wellington, OH (19 miles from Norwalk, OH)
- 7 days ago
- Wellington, OH (19 miles from Norwalk, OH)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(02236) - 62 East Main Street
- Shelby, OH (22 miles from Norwalk, OH)
- 7 days ago
- Shelby, OH (22 miles from Norwalk, OH)
- 7 days ago
Company Description Job Description The main requirement for a Domino's Customer Service Representative (CRS) is to have a positive outgoing personality, a clear and highly energetic voice, and he or...
- Shelby, OH (22 miles from Norwalk, OH)
- 7 days ago
- Shelby, OH (22 miles from Norwalk, OH)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Sandusky, OH (15 miles from Norwalk, OH)
- 7 days ago
- Sandusky, OH (15 miles from Norwalk, OH)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Willard, OH (13 miles from Norwalk, OH)
- 7 days ago
- Willard, OH (13 miles from Norwalk, OH)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Huron, OH (11 miles from Norwalk, OH)
- 7 days ago
- Huron, OH (11 miles from Norwalk, OH)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Oberlin, OH (19 miles from Norwalk, OH)
- 7 days ago
- Oberlin, OH (19 miles from Norwalk, OH)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Norwalk, OH
Moving to Norwalk, OH? Find some basic demographic data about Norwalk, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Norwalk, OH
Highest Education Level
Customer Service Representatives in Norwalk, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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