Customer Service Representative Jobs in North Canton, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Canton, OH (2 miles from North Canton, OH)
- 5 days ago
- Canton, OH (2 miles from North Canton, OH)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Lead Customer Service Representative
- Dover, OH (20 miles from North Canton, OH)
- 3 hours ago
- Dover, OH (20 miles from North Canton, OH)
- 3 hours ago
Store 2743689: 501 Union Avenue, Dover, Ohio 44622 Availability - Shift/Days Part time Day Shift - Evenings Shift Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Cuyahoga Falls, OH (21 miles from North Canton, OH)
- 3 hours ago
- Cuyahoga Falls, OH (21 miles from North Canton, OH)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative - Holmes County Region
- Winesburg, OH (21 miles from North Canton, OH)
- 1 day ago
- Winesburg, OH (21 miles from North Canton, OH)
- 1 day ago
The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top...
Customer Service Representative - Work From Home
- North Canton, OH
- 1 day ago
- North Canton, OH
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Canal Fulton, OH (10 miles from North Canton, OH)
- 2 days ago
- Canal Fulton, OH (10 miles from North Canton, OH)
- 2 days ago
Customer Success Advocate LifePro Recruitment Canal Fulton, OH, United States 1 day ago Quick Job type Full-time Part-time Quick Job description Customer Success Advocate (Remote - Commission...
Remote WorkCustomer Support Specialist (CSR)
- Akron, OH (15 miles from North Canton, OH)
- 2 days ago
- Akron, OH (15 miles from North Canton, OH)
- 2 days ago
Customer Support Specialist (CSR) Akron, Ohio $21 p/h - $24 p/h + 401(k) + PTO + Vacation + Management Training + Career Progression + Great Company Package Are you a recent Graduate or Junior...
Customer Service Representative
- Canton, OH (2 miles from North Canton, OH)
- 2 days ago
- Canton, OH (2 miles from North Canton, OH)
- 2 days ago
Responsibilities: * Establish relationships with customers by communicating and resolving issues. * Responsible for order entry and/or maintenance for assigned accounts. * Review plant delivery...
Customer Service Advocate, Remote
- Akron, OH (15 miles from North Canton, OH)
- 3 days ago
- Akron, OH (15 miles from North Canton, OH)
- 3 days ago
Akron, OH, USA | Hourly | 17 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...
Remote WorkCustomer Service Representative-10:00 AM - 6:30 PM
- Stow, OH (23 miles from North Canton, OH)
- 3 days ago
- Stow, OH (23 miles from North Canton, OH)
- 3 days ago
Customer Service Representative Shift: 10:00 AM - 6:30 PM ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service - Self Storage Manager
- Akron, OH (15 miles from North Canton, OH)
- 3 days ago
- Akron, OH (15 miles from North Canton, OH)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Lead Customer Service Representatives
- Barberton, OH (17 miles from North Canton, OH)
- 4 days ago
- Barberton, OH (17 miles from North Canton, OH)
- 4 days ago
Store 2743656: 45 5th Street S.E., Barberton, Ohio 44203 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Service Dispatch - Customer Service
- Canton, OH (2 miles from North Canton, OH)
- 4 days ago
- Canton, OH (2 miles from North Canton, OH)
- 4 days ago
Service Dispatch Specialist I Job Description Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses...
Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery...
- Stow, OH (23 miles from North Canton, OH)
- 5 days ago
- Stow, OH (23 miles from North Canton, OH)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for North Canton, OH
Moving to North Canton, OH? Find some basic demographic data about North Canton, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Canton, OH
Highest Education Level
Customer Service Representatives in North Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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