Customer Service Representative Jobs in North Canton, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Inbound Customer Service
- Akron, OH (15 miles from North Canton, OH)
- moments ago
- Akron, OH (15 miles from North Canton, OH)
- moments ago
Company Description HappyFlex, LLC is a virtual call center that employs 100% remote agents in all 50 states to handle customer service, reservations, inbound sales, medical transportation...
Credit Customer Services Representative, Hybrid Flex Early Shift with weekends
- Deerfield, OH (22 miles from North Canton, OH)
- 3 hours ago
- Deerfield, OH (22 miles from North Canton, OH)
- 3 hours ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Rep(02224) - 88 E Iron Ave
- Dover, OH (20 miles from North Canton, OH)
- 4 hours ago
- Dover, OH (20 miles from North Canton, OH)
- 4 hours ago
Company Description Job Description Outgoing and enthusiastic persons. Job duties include but not limited to; answering telephones, counter transactions, pizza making, prepping store, oven...
- Norton, OH (17 miles from North Canton, OH)
- 9 hours ago
- Norton, OH (17 miles from North Canton, OH)
- 9 hours ago
Job Description: In this role you will leverage your customer service and communication skills towards a prominent role with a leading global manufacturer with headquarters in Andover, MA. This is...
Customer Service Rep -Ancmgdme
- Canton, OH (2 miles from North Canton, OH)
- 12 hours ago
- Canton, OH (2 miles from North Canton, OH)
- 12 hours ago
PURPOSE OF POSITION The primary purpose of the job position of Customer Service Representative is to provide a customer friendly service environment while demonstrating a strong working knowledge of...
Store Customer Service Specialist
- Copley, OH (22 miles from North Canton, OH)
- 2 days ago
- Copley, OH (22 miles from North Canton, OH)
- 2 days ago
Store Customer Service Specialist Sherwin-Williams - 3.8 Copley, OH Job Details Full-time $15.25 an hour 6 hours ago Qualifications Spanish Customer service High school diploma or GED Driver's...
Customer Service Rep - Akron, OH
- Akron, OH (15 miles from North Canton, OH)
- 2 days ago
- Akron, OH (15 miles from North Canton, OH)
- 2 days ago
People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Akron, OH (15 miles from North Canton, OH)
- 3 days ago
- Akron, OH (15 miles from North Canton, OH)
- 3 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Store Customer Service Specialist
- Copley, OH (22 miles from North Canton, OH)
- 3 days ago
- Copley, OH (22 miles from North Canton, OH)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Greentown, OH (6 miles from North Canton, OH)
- 3 days ago
- Greentown, OH (6 miles from North Canton, OH)
- 3 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Account Representative
- Barberton, OH (17 miles from North Canton, OH)
- 4 days ago
- Barberton, OH (17 miles from North Canton, OH)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative- United States
- Stow, OH (23 miles from North Canton, OH)
- 6 days ago
- Stow, OH (23 miles from North Canton, OH)
- 6 days ago
Essential Job Functions - Responsibilities**- Communicate with customers via phone, fax, and email- Process customer orders for parts and service- Create and distribute quotations of parts and...
Rep 1, Customer Service Internet/Voice OMJST
- North Canton, OH
- 6 days ago
- North Canton, OH
- 6 days ago
S-969-10Job Title: Rep 1, Customer Service Internet/Voice - OMJST Worksite Location: 5520 Whipple Ave. NW, North Canton, OH 44720 Number of Openings: 24 How to Apply: APPLY DIRECT to Spectrum...
- Wadsworth, OH (24 miles from North Canton, OH)
- 6 days ago
- Wadsworth, OH (24 miles from North Canton, OH)
- 6 days ago
. • Review tasks at hand and share information for processing customer’s requirements with project manager and customer service representative. • Communicate closely with customers concerning ship dates...
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Demographic Data for North Canton, OH
Moving to North Canton, OH? Find some basic demographic data about North Canton, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in North Canton, OH
Highest Education Level
Customer Service Representatives in North Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »