Customer Service Representative Jobs in Newark, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 31 Jobs

Customer Service Assistant 2 - (Intermittent) - 20085935

  • Ohio.gov
  • Reynoldsburg, OH (23 miles from Newark, OH)
  • 2 hours ago
  • Reynoldsburg, OH (23 miles from Newark, OH)
  • 2 hours ago

Customer Service Assistant 2 - (Intermittent) - 20085935 ( 2600041R ) Organization : Commerce Agency Contact Name and Information : Katy Zappia, ... or ... Unposting Date : Jun 8, 2026, 3:59:00 AM...

In Person

Customer Service

  • KFC
  • Heath, OH (8 miles from Newark, OH)
  • 1 day ago
  • Heath, OH (8 miles from Newark, OH)
  • 1 day ago

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...

In Person

Delivery Station Customer Service Associate, SDS

  • Amazon
  • Etna, OH (19 miles from Newark, OH)
  • 1 day ago
  • Etna, OH (19 miles from Newark, OH)
  • 1 day ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

In Person

Customer Service Representative

  • 120 TPE Acquisition, LLC (Employer-Payroll)
  • Etna, OH (19 miles from Newark, OH)
  • 2 days ago
  • Etna, OH (19 miles from Newark, OH)
  • 2 days ago

We are immediately hiring a Customer Service Representative in Etna, OH for a brand-new Ryder location....

In Person

Customer Service Representative in OH

  • Ryder
  • Etna, OH (19 miles from Newark, OH)
  • 2 days ago
  • Etna, OH (19 miles from Newark, OH)
  • 2 days ago

We are immediately hiring a Customer Service Representative in Etna, OH for a brand-new Ryder location....

In Person

Kinetic Customer Service Technician 1

  • Uniti
  • Heath, OH (8 miles from Newark, OH)
  • 2 days ago
  • Heath, OH (8 miles from Newark, OH)
  • 2 days ago

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across...

In Person

Customer Service Representative

  • Circle K
  • Utica, OH (8 miles from Newark, OH)
  • 4 days ago
  • Utica, OH (8 miles from Newark, OH)
  • 4 days ago

Store 4705692: 249 S Main St, Utica, Ohio 43080 Shift Availability Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative....

In Person

Warehouse Inventory Customer Service Representative

  • Ryder System
  • Etna, OH (19 miles from Newark, OH)
  • 6 days ago
  • Etna, OH (19 miles from Newark, OH)
  • 6 days ago

Job Description : We are immediately hiring a Warehouse Inventory Customer Service Representative, in Etna, OH at Ryder E-Commerce....

In Person

Customer Service Representative

  • U-Haul
  • Newark, OH
  • 6 days ago
  • Newark, OH
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Warehouse Customer Service Representative

  • Ryder System
  • Etna, OH (19 miles from Newark, OH)
  • 12 days ago
  • Etna, OH (19 miles from Newark, OH)
  • 12 days ago

Job Description : We are immediately hiring a Customer Service Representative in Etna, OH....

In Person

Customer Service Delivery Advocate

  • Carvana, LLC
  • Heath, OH (8 miles from Newark, OH)
  • 12 days ago
  • Heath, OH (8 miles from Newark, OH)
  • 12 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

In Person

Customer Service Specialist Part-Time

  • Ferrellgas
  • Mount Vernon, OH (18 miles from Newark, OH)
  • 13 days ago
  • Mount Vernon, OH (18 miles from Newark, OH)
  • 13 days ago

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Part-Time Customer...

In Person Part Time

Customer Service Representative

  • Dexter AxleDexter Axle Company, Inc.
  • Hebron, OH (12 miles from Newark, OH)
  • 14 days ago
  • Hebron, OH (12 miles from Newark, OH)
  • 14 days ago

About the Role The Customer Service Representative plays a key role in delivering an exceptional customer experience while supporting business growth....

In Person

Customer Service Delivery Driver

  • Carvana
  • Heath, OH (8 miles from Newark, OH)
  • 14 days ago
  • Heath, OH (8 miles from Newark, OH)
  • 14 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

In Person

Customer Service Rep(02227) - 680 Corylus Dr

  • Domino's Pizza
  • Pataskala, OH (17 miles from Newark, OH)
  • 15 days ago
  • Pataskala, OH (17 miles from Newark, OH)
  • 15 days ago

Company Description Your local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties....

In Person

Demographic Data for Newark, OH

Moving to Newark, OH? Find some basic demographic data about Newark, OH below.


Local
National
62,590
1,079
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Newark, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Newark, OH offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Newark, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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