Customer Service Representative Jobs in Monroe, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH (20 miles from Monroe, OH)
- 4 days ago
- Multi-Color Corporation
- Milford, OH (20 miles from Monroe, OH)
- 4 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Customer Service Representative- Cincinnati, Ohio
- Cincinnati, OH (20 miles from Monroe, OH)
- 2 hours ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 2 hours ago
Tech24 in Cincinnati OH is looking for a Customer Service Specialist! THIS IS NOT A REMOTE POSITION We are an HVAC/Refrigeration repair company based out of Greenville, South Carolina. Our company...
Pharmacy Customer Service Associate
- Kettering, OH (21 miles from Monroe, OH)
- 2 hours ago
- Kettering, OH (21 miles from Monroe, OH)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative weekend
- Harrison, OH (24 miles from Monroe, OH)
- 15 hours ago
- Harrison, OH (24 miles from Monroe, OH)
- 15 hours ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
Sr Customer Service Representative
- Cincinnati, OH (20 miles from Monroe, OH)
- 22 hours ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 22 hours ago
This role provides guidance and advice to less experienced Customer Service Representatives....
- Kettering, OH (21 miles from Monroe, OH)
- 23 hours ago
- Kettering, OH (21 miles from Monroe, OH)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Advisor - Centerville
- Centerville, OH (15 miles from Monroe, OH)
- 1 day ago
- Centerville, OH (15 miles from Monroe, OH)
- 1 day ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Advisor - Montgomery
- Cincinnati, OH (20 miles from Monroe, OH)
- 1 day ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 1 day ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative
- Fairfield, OH (7 miles from Monroe, OH)
- 1 day ago
- Fairfield, OH (7 miles from Monroe, OH)
- 1 day ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
- Cincinnati, OH (20 miles from Monroe, OH)
- 2 days ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Moraine, OH (19 miles from Monroe, OH)
- 2 days ago
- Moraine, OH (19 miles from Monroe, OH)
- 2 days ago
Service Center Moraine JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Sales & Customer Service Associate
- Cincinnati, OH (20 miles from Monroe, OH)
- 2 days ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Kenwood Do you have a passion for helping others? At the Massage Envy Kenwood franchise, we support and inspire you to be your best while we work...
Customer Service Representative
- Middletown, OH (8 miles from Monroe, OH)
- 2 days ago
- Middletown, OH (8 miles from Monroe, OH)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
CLUB Customer Service Outfitter
- Centerville, OH (15 miles from Monroe, OH)
- 3 days ago
- Centerville, OH (15 miles from Monroe, OH)
- 3 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Executive Assistant I Financial Aid - Customer Service
- Cincinnati, OH (20 miles from Monroe, OH)
- 3 days ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 3 days ago
Executive Assistant I Financial Aid - Customer Service Overview: The Executive Assistant I assist with the day to day administrative and customer service support functions for the Office of...
Demographic Data for Monroe, OH
Moving to Monroe, OH? Find some basic demographic data about Monroe, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Monroe, OH
Highest Education Level
Customer Service Representatives in Monroe, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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