Customer Service Representative Jobs in Mason, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Milford, OH (13 miles from Mason, OH)
- 9 days ago
- Milford, OH (13 miles from Mason, OH)
- 9 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
**Preferred Skills, Capabilities & Experiences :** + Healthcare Experience + Pharmacy Experience + Call Center Experience + For URAC accredited areas, the following professional competencies apply:...
Entry- Level, Bilingual Spanish, Customer Service and Claims Positions
- Cincinnati, OH (15 miles from Mason, OH)
- 1 hour ago
- Cincinnati, OH (15 miles from Mason, OH)
- 1 hour ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
- Cincinnati, OH (15 miles from Mason, OH)
- 1 hour ago
- Cincinnati, OH (15 miles from Mason, OH)
- 1 hour ago
The Customer Service Representative will interact with the companys customers by addressing inquiries and resolving complaints....
- Fairfield, OH (11 miles from Mason, OH)
- 8 hours ago
- Fairfield, OH (11 miles from Mason, OH)
- 8 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 11 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 11 hours ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Ludlow, KY (22 miles from Mason, OH)
- 13 hours ago
- Ludlow, KY (22 miles from Mason, OH)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Private Banking Sr. Client Service Assoc
- Newport, KY (21 miles from Mason, OH)
- 15 hours ago
- Newport, KY (21 miles from Mason, OH)
- 15 hours ago
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Client...
Healthcare Customer Service Representative - Remote
- Ross, OH (18 miles from Mason, OH)
- 17 hours ago
- Ross, OH (18 miles from Mason, OH)
- 17 hours ago
Hires must reside within the state of Ohio.Your ResponsibilitiesHealthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues...
Remote WorkCustomer Service Rep(02380) - 4600 Roosevelt Blvd
- Middletown, OH (15 miles from Mason, OH)
- 17 hours ago
- Middletown, OH (15 miles from Mason, OH)
- 17 hours ago
Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...
LP Customer Service Associate II
- Miamisburg, OH (19 miles from Mason, OH)
- 17 hours ago
- Miamisburg, OH (19 miles from Mason, OH)
- 17 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Private Bank Client Service Specialist
- Cincinnati, OH (15 miles from Mason, OH)
- 18 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 18 hours ago
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Client...
Customer Service Rep(02396) - 431 S Locust St. Oxford
- Oxford, OH (23 miles from Mason, OH)
- 21 hours ago
- Oxford, OH (23 miles from Mason, OH)
- 21 hours ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
- Miamisburg, OH (19 miles from Mason, OH)
- 1 day ago
- Miamisburg, OH (19 miles from Mason, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mason, OH
Highest Education Level
Customer Service Representatives in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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