Customer Service Representative Jobs in Marion, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Loan Consultant II)
- Lendmark
- Marion, OH
- 1 hour ago
- Marion, OH
- 1 hour ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative (Flexible Working Hours)
- Destinationpet
- Delaware, OH (20 miles from Marion, OH)
- 5 days ago
- Delaware, OH (20 miles from Marion, OH)
- 5 days ago
We're sniffing out our next Customer Service Representative at Pet Palace Delaware someone who can make every client feel like a VIP (Very Important Pet-parent)....
In PersonBilingual Japanese Customer Service Representative
- CVS Health
- Delaware, OH (20 miles from Marion, OH)
- 17 days ago
- Delaware, OH (20 miles from Marion, OH)
- 17 days ago
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...
In PersonCustomer Service Survey Specialist
- Avita Health System
- Galion, OH (20 miles from Marion, OH)
- 30+ days ago
- Galion, OH (20 miles from Marion, OH)
- 30+ days ago
Join Our Team at Avita Health System Avita Galion HospitalAvita Health System is proud to serve the communities of Crawford and Richland counties through three hospitals and numerous clinic...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Marion, OH
- 60+ days ago
- Marion, OH
- 60+ days ago
Your Opportunity Customer Service Representative CheckSmart Marion, OH As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Marion, OH
- 90+ days ago
- Marion, OH
- 90+ days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonDemographic Data for Marion, OH
Moving to Marion, OH? Find some basic demographic data about Marion, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Marion, OH
Highest Education Level
Customer Service Representatives in Marion, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »