Customer Service Representative Jobs in Lima, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representatives....
Customer Service Rep(02257) - 585 Royal Oak Dr.
- Saint Marys, OH (23 miles from Lima, OH)
- 6 days ago
- Saint Marys, OH (23 miles from Lima, OH)
- 6 days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Part Time Customer Service Representative - Ottawa, OH
- Ottawa, OH (17 miles from Lima, OH)
- 6 days ago
- Ottawa, OH (17 miles from Lima, OH)
- 6 days ago
Back Part Time Customer Service Representative #12-8107 Ottawa, Ohio, United States Apply Apply for this job now!...
Part Time Customer Service Representative
- Ottawa, OH (17 miles from Lima, OH)
- 8 days ago
- Ottawa, OH (17 miles from Lima, OH)
- 8 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Advisor - Ottawa, OH
- Ottawa, OH (17 miles from Lima, OH)
- 10 days ago
- Ottawa, OH (17 miles from Lima, OH)
- 10 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Retail Customer Service Cashier
- Pandora, OH (12 miles from Lima, OH)
- 10 days ago
- Pandora, OH (12 miles from Lima, OH)
- 10 days ago
Req ID: 459797 Address: 775 American Rd. Napoleon, OH, 43545 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Ottawa, OH (17 miles from Lima, OH)
- 11 days ago
- Ottawa, OH (17 miles from Lima, OH)
- 11 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Relationship Associate - Customer Service - Part Time
- Saint Marys, OH (23 miles from Lima, OH)
- 16 days ago
- Saint Marys, OH (23 miles from Lima, OH)
- 16 days ago
WHY WORK FOR MINSTER BANK?** When choosing a bank partner, relationships matter. For over 100 years, Minster Bank has been helping individuals, families and businesses achieve their dreams by...
Customer Service Representative - Delphos - Delphos, OH
- Delphos, OH (17 miles from Lima, OH)
- 16 days ago
- Delphos, OH (17 miles from Lima, OH)
- 16 days ago
Back Customer Service Representative - Delphos #12-7636 Delphos, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
- Columbus Grove, OH (10 miles from Lima, OH)
- 17 days ago
- Columbus Grove, OH (10 miles from Lima, OH)
- 17 days ago
Major Duties Classification: Non-Exempt / Non-Bargaining Position may be located Remote: Texas, Illinois, Minnesota (within 90 miles of an office) Primary responsibilities include providing...
Remote WorkCompany Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Customer Service Representative, Full or Part Time
- Saint Marys, OH (23 miles from Lima, OH)
- 23 days ago
- Saint Marys, OH (23 miles from Lima, OH)
- 23 days ago
Store 4705661: 105 N Spruce St, St Marys, Ohio 45885 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4705656: 1219 W Robb St, Lima, Ohio 45801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Salary:** Starting at $16.00/hour **Job Type:** Full-time **Schedule:** 8-hour shift; Monday to Friday; 8:30a-5p (every other Friday 9a-5:30a) **Job Description:** ** ** TopMark Federal Credit...
Demographic Data for Lima, OH
Moving to Lima, OH? Find some basic demographic data about Lima, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lima, OH
Highest Education Level
Customer Service Representatives in Lima, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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