Customer Service Representative Jobs in Kenton, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

Customer Service Rep(02387) - 2400 Cable Ct

  • Lima, OH (23 miles from Kenton, OH)
  • 19 hours ago
  • Lima, OH (23 miles from Kenton, OH)
  • 19 hours ago

Customer Service Representatives....

Retail Customer Service Cashier

  • Mount Cory, OH (24 miles from Kenton, OH)
  • 7 days ago
  • Mount Cory, OH (24 miles from Kenton, OH)
  • 7 days ago

Req ID: 459797 Address: 775 American Rd. Napoleon, OH, 43545 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

ITM and Customer Support Specialist (Full-Time or Part-Time)

  • Upper Sandusky, OH (20 miles from Kenton, OH)
  • 7 days ago
  • Upper Sandusky, OH (20 miles from Kenton, OH)
  • 7 days ago

High school, GED or equivalent; 2-4 years Customer Service Representative experience in banking or equivalent; familiar in Word, Excel and Outlook and/or willingness to learn new technologies, proficient...

Customer Service Technician

  • Lima, OH (23 miles from Kenton, OH)
  • 13 days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 13 days ago

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...

Blood Collection Staff - Customer Service

  • Lima, OH (23 miles from Kenton, OH)
  • 13 days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 13 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Customer Service Associate - Temporary

  • Bellefontaine, OH (19 miles from Kenton, OH)
  • 13 days ago
  • Bellefontaine, OH (19 miles from Kenton, OH)
  • 13 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Kenton, OH
  • 14 days ago
  • Kenton, OH
  • 14 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Technician- Seasonal/Temporary

  • Lima, OH (23 miles from Kenton, OH)
  • 14 days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 14 days ago

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...

Retail Customer Service Cashier

  • Bellefontaine, OH (19 miles from Kenton, OH)
  • 20 days ago
  • Bellefontaine, OH (19 miles from Kenton, OH)
  • 20 days ago

Req ID:** 463444 **Address:** 2001 State Route 540 Bellefontaine, OH, 43311 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...

Customer Service Representative

  • Lima, OH (23 miles from Kenton, OH)
  • 20 days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 20 days ago

Store 4705656: 1219 W Robb St, Lima, Ohio 45801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Member Service Representative

  • Lima, OH (23 miles from Kenton, OH)
  • 21 days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 21 days ago

Salary:** Starting at $16.00/hour **Job Type:** Full-time **Schedule:** 8-hour shift; Monday to Friday; 8:30a-5p (every other Friday 9a-5:30a) **Job Description:** ** ** TopMark Federal Credit...

Customer Service Representative

  • Lima, OH (23 miles from Kenton, OH)
  • 26 days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 26 days ago

Customer Service Representative to join our team immediately....

Customer Service Advisor - Lima, OH

  • Lima, OH (23 miles from Kenton, OH)
  • 29 days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 29 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Advisor

  • Lima, OH (23 miles from Kenton, OH)
  • 30+ days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 30+ days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Representative

  • Lima, OH (23 miles from Kenton, OH)
  • 30+ days ago
  • Lima, OH (23 miles from Kenton, OH)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Kenton, OH

Moving to Kenton, OH? Find some basic demographic data about Kenton, OH below.


Local
National
13,328
249
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Kenton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kenton, OH offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kenton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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