Customer Service Representative Jobs in Independence, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Account Liaison Home Health- Akron, OH
- Akron, OH (24 miles from Independence, OH)
- 7 days ago
- Akron, OH (24 miles from Independence, OH)
- 7 days ago
Description As a Home Health Account Liaison, you will be called to care when youre needed most. As part of Interim HealthCare, youll support a full range of patient services to bring comfort and...
Customer Service Rep - Akron, OH
- Akron, OH (24 miles from Independence, OH)
- 8 hours ago
- Akron, OH (24 miles from Independence, OH)
- 8 hours ago
People • Customers • Trust The Customer Service Representative is responsible for providing superior service to customers....
Customer Service Associate - Temporary
- Solon, OH (10 miles from Independence, OH)
- 9 hours ago
- Solon, OH (10 miles from Independence, OH)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Cleveland, OH (7 miles from Independence, OH)
- 9 hours ago
- Cleveland, OH (7 miles from Independence, OH)
- 9 hours ago
Store 2743230: 3038 W 117th Street, Cleveland, Ohio 44111 Shift Availability Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Strongsville, OH (10 miles from Independence, OH)
- 9 hours ago
- Strongsville, OH (10 miles from Independence, OH)
- 9 hours ago
Store 2743086: 17573 Pearl Rd, Strongsville, Ohio 44136 Shift Availability Days - Evenings Job Type Full time Lead Customer Service Representative We want you to join our team as a Customer Service...
Dispatcher/Customer Service Representative - Second Shift
- Berea, OH (11 miles from Independence, OH)
- 14 hours ago
- Berea, OH (11 miles from Independence, OH)
- 14 hours ago
To apply for this Second Shift Dispatcher/Customer Service Representative position, please submit your resume to ..., call ..., or TEXT your name & 177455 to .......
Customer Service Representative
- Westlake, OH (15 miles from Independence, OH)
- 19 hours ago
- Westlake, OH (15 miles from Independence, OH)
- 19 hours ago
Customer Service Representative Customer Service Representative IMCD US has a current opening for a Customer Service Representative....
Customer Relations Specialist (UWUA Local G-555)
- Akron, OH (24 miles from Independence, OH)
- 19 hours ago
- Akron, OH (24 miles from Independence, OH)
- 19 hours ago
Posting End Date: September 01, 2025 Employee Type: Regular-Full time Union/Non: This is a unionized position Enbridge Gas Ohio is looking to hire multiple Customer Relations Specialists for our...
Customer Service Advisor - Aurora
- Aurora, OH (16 miles from Independence, OH)
- 20 hours ago
- Aurora, OH (16 miles from Independence, OH)
- 20 hours ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Advisor - Avon
- Avon, OH (19 miles from Independence, OH)
- 20 hours ago
- Avon, OH (19 miles from Independence, OH)
- 20 hours ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service & E-Commerce Supervisor - Full Time
- University Heights, OH (9 miles from Independence, OH)
- 20 hours ago
- University Heights, OH (9 miles from Independence, OH)
- 20 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Mayfield Heights, OH (11 miles from Independence, OH)
- 1 day ago
- Mayfield Heights, OH (11 miles from Independence, OH)
- 1 day ago
Rockwell Automation is a global technology leader focused on helping the worlds manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
Remote WorkStore Customer Service Specialist
- Akron, OH (24 miles from Independence, OH)
- 1 day ago
- Akron, OH (24 miles from Independence, OH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Customer Service Specialist (Spanish)
- North Randall, OH (6 miles from Independence, OH)
- 1 day ago
- North Randall, OH (6 miles from Independence, OH)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Amazon Locker+ Customer Service Associate
- Chesterland, OH (19 miles from Independence, OH)
- 1 day ago
- Chesterland, OH (19 miles from Independence, OH)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Independence, OH
Moving to Independence, OH? Find some basic demographic data about Independence, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Independence, OH
Highest Education Level
Customer Service Representatives in Independence, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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