Customer Service Representative Jobs in Hudson, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Mayfield Heights, OH (17 miles from Hudson, OH)
- 3 days ago
- Mayfield Heights, OH (17 miles from Hudson, OH)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Cleveland, OH (21 miles from Hudson, OH)
- 1 hour ago
- Cleveland, OH (21 miles from Hudson, OH)
- 1 hour ago
Customer Service Agent Hustle Notice Biz Cleveland, OH, US 5 days ago Quick Job type Full-time Quick Job description Description Job Description : Dezign Comm We are seeking a proactive and...
Customer Support Specialist (CSR)
- Akron, OH (14 miles from Hudson, OH)
- 4 hours ago
- Akron, OH (14 miles from Hudson, OH)
- 4 hours ago
Customer Support Specialist (CSR) Akron, Ohio $21 p/h - $24 p/h + 401(k) + PTO + Vacation + Management Training + Career Progression + Great Company Package Are you a recent Graduate or Junior...
Customer Service/ Events team member- 11a- 6p availability Thursday through Sunday
- Brooklyn, OH (19 miles from Hudson, OH)
- 7 hours ago
- Brooklyn, OH (19 miles from Hudson, OH)
- 7 hours ago
Store - CLEV-BROOKLYN, OH Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests....
Lead Customer Service Representative
- Wadsworth, OH (19 miles from Hudson, OH)
- 19 hours ago
- Wadsworth, OH (19 miles from Hudson, OH)
- 19 hours ago
Store 2743601: 773 Ambassador Drive, Wadsworth, Ohio 44281 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Lakewood, OH (24 miles from Hudson, OH)
- 19 hours ago
- Lakewood, OH (24 miles from Hudson, OH)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lyndhurst, OH (17 miles from Hudson, OH)
- 19 hours ago
- Lyndhurst, OH (17 miles from Hudson, OH)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overnight Lead Customer Service Representative
- Cleveland, OH (13 miles from Hudson, OH)
- 19 hours ago
- Cleveland, OH (13 miles from Hudson, OH)
- 19 hours ago
Store 2743201: 25500 Miles Road, Warrensville, Ohio 44128 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Cleveland, OH (21 miles from Hudson, OH)
- 1 day ago
- Cleveland, OH (21 miles from Hudson, OH)
- 1 day ago
Customer Service Representative Jergens, Inc. - 3.3 Cleveland, OH Job Details Full-time $20 - $25 an hour 14 hours ago Benefits Profit sharing Paid holidays Disability insurance Health insurance Dental...
Customer Care Specialist with German
- Cleveland, OH (21 miles from Hudson, OH)
- 1 day ago
- Cleveland, OH (21 miles from Hudson, OH)
- 1 day ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of...
About PartsSource PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites,...
Entry- Level, Bilingual Spanish, Customer Service and Claims Positions
- Cleveland, OH (21 miles from Hudson, OH)
- 1 day ago
- Cleveland, OH (21 miles from Hudson, OH)
- 1 day ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
Store Customer Service Specialist
- Cleveland, OH (21 miles from Hudson, OH)
- 1 day ago
- Cleveland, OH (21 miles from Hudson, OH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Advocate, Remote
- Akron, OH (14 miles from Hudson, OH)
- 1 day ago
- Akron, OH (14 miles from Hudson, OH)
- 1 day ago
Akron, OH, USA | Hourly | 17 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...
Remote WorkCustomer Service Representative-10:00 AM - 6:30 PM
- Stow, OH (5 miles from Hudson, OH)
- 1 day ago
- Stow, OH (5 miles from Hudson, OH)
- 1 day ago
Customer Service Representative Shift: 10:00 AM - 6:30 PM ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Demographic Data for Hudson, OH
Moving to Hudson, OH? Find some basic demographic data about Hudson, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hudson, OH
Highest Education Level
Customer Service Representatives in Hudson, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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