Customer Service Representative Jobs in Holland, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 60 Jobs

Customer Service Representative

  • Holland, OH
  • 2 hours ago
  • Holland, OH
  • 2 hours ago

Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams...

Representative - Customer Service (Order Clerk)

  • Toledo, OH (11 miles from Holland, OH)
  • 6 hours ago
  • Toledo, OH (11 miles from Holland, OH)
  • 6 hours ago

GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...

Remote Inbound Customer Service

  • Toledo, OH (10 miles from Holland, OH)
  • 12 hours ago
  • Toledo, OH (10 miles from Holland, OH)
  • 12 hours ago

Company Description HappyFlex, LLC is a virtual call center that employs 100% remote agents in all 50 states to handle customer service, reservations, inbound sales, medical transportation...

CLUB Customer Service Outfitter - Part Time

  • Dundee, MI (22 miles from Holland, OH)
  • 23 hours ago
  • Dundee, MI (22 miles from Holland, OH)
  • 23 hours ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Retail Sales Associate (In-Store Sales and Customer Service)

  • Toledo, OH (10 miles from Holland, OH)
  • 1 day ago
  • Toledo, OH (10 miles from Holland, OH)
  • 1 day ago

['AAA Club Alliance', '3.2', 'Retail Sales Associate (In-Store Sales and Customer Service)', 'Apply on employer site', 'Apply now', 'Toledo, OH', '', '$13.71 - $17.48', '\xa0', 'Per Hour', '\xa0',...

Customer Service Representative

  • Maumee, OH (5 miles from Holland, OH)
  • 1 day ago
  • Maumee, OH (5 miles from Holland, OH)
  • 1 day ago

Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....

Remote Work

Customer Service Rep

  • Toledo, OH (10 miles from Holland, OH)
  • 1 day ago
  • Toledo, OH (10 miles from Holland, OH)
  • 1 day ago

We are hiring a full-time creative, resourceful customer service representative (CSSR) in Toledo OH. In this role, you will provide professional and timely support to our sales team and customers....

Customer Service Representative

  • Northwood, OH (12 miles from Holland, OH)
  • 2 days ago
  • Northwood, OH (12 miles from Holland, OH)
  • 2 days ago

Job Summary 2nd Shift Customer Service Representative (CSR) - Hiring Now!...

Retail Sales Associate (In-Store Sales and Customer Service)

  • Toledo, OH (10 miles from Holland, OH)
  • 3 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 3 days ago

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...

Customer Service Associate - Temporary

  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Patient Account Analyst II - CBO Customer Service - Remote

  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago

Job duties and responsibilities may include any of the following: Perform a variety of registration, billing, follow up and collection functions for all payers including self-pay Verify insurance...

Remote Work

Customer Service Specialist, Full-Time - Toledo, OH

  • Toledo, OH (10 miles from Holland, OH)
  • 5 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 5 days ago

VIVO Infusion LLCCustomer Service Specialist Toledo OHVivo Infusion CSSIn this position you will play a crucial role in our clinical operations by providing essential support to our medical team...

Customer Account Representative

  • Wauseon, OH (20 miles from Holland, OH)
  • 6 days ago
  • Wauseon, OH (20 miles from Holland, OH)
  • 6 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative

  • Oregon, OH (12 miles from Holland, OH)
  • 7 days ago
  • Oregon, OH (12 miles from Holland, OH)
  • 7 days ago

Store 4705634: 401 S Wheeling St, Oregon, Ohio 43616 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Crew Member: Customer Service / Cashier

  • Toledo, OH (10 miles from Holland, OH)
  • 7 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 7 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Demographic Data for Holland, OH

Moving to Holland, OH? Find some basic demographic data about Holland, OH below.


Local
National
16,746
549
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Holland, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Holland, OH offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Holland, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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