Customer Service Representative Jobs in Holland, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 71 Jobs

Retail Customer Service Cashier

  • Wauseon, OH (20 miles from Holland, OH)
  • 8 days ago
  • Wauseon, OH (20 miles from Holland, OH)
  • 8 days ago

Req ID: 459613 Address: 3443 W. Maumee Street Angola, IN, 46703 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Associate - Customer Service Center

  • Toledo, OH (10 miles from Holland, OH)
  • 1 hour ago
  • Toledo, OH (10 miles from Holland, OH)
  • 1 hour ago

This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...

Customer Service Representative

  • Perrysburg, OH (11 miles from Holland, OH)
  • 16 hours ago
  • Perrysburg, OH (11 miles from Holland, OH)
  • 16 hours ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

CLUB Customer Service Outfitter Full-Time

  • Rossford, OH (10 miles from Holland, OH)
  • 16 hours ago
  • Rossford, OH (10 miles from Holland, OH)
  • 16 hours ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Rep

  • Holland, OH
  • 16 hours ago
  • Holland, OH
  • 16 hours ago

Customer Service Rep Dynamic Dies in Holland, OH is looking to hire a full-time Customer Service Rep. Are you looking to build a career in customer service? Are you passionate about taking care of...

Remote Work

Customer Service Team Member - Holland (OH0717)

  • Holland, OH
  • 19 hours ago
  • Holland, OH
  • 19 hours ago

Job Details Job Location : Holland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Global Benefits Client Service Associate

  • Toledo, OH (10 miles from Holland, OH)
  • 19 hours ago
  • Toledo, OH (10 miles from Holland, OH)
  • 19 hours ago

The Opportunity: Enhance the client experience by providing support to the internal global benefits team. To develop skills, industry knowledge and relationships by meeting or surpassing the...

Retail Customer Service Team Member

  • Toledo, OH (10 miles from Holland, OH)
  • 2 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 2 days ago

Store - TOLEDO-ROSSFORD, OH Availability must be within 11-9:30 pm shift examples 11-3:30 or 3:30-9:15 Deliver friendly customer service, help customers shop our store, and find what theyre...

Customer Service Representative

  • Toledo, OH (10 miles from Holland, OH)
  • 5 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 5 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: TOLEDO, Ohio, United States Of America Views:2 Our Customer Service Representatives ensure that customers' transactional...

Customer Service Representative (Bank Teller) - Full Time & Part Time Various Locations

  • Toledo, OH (10 miles from Holland, OH)
  • 5 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 5 days ago

Other Functions Assists Lead Customer Service Representative in vault duties, pack bundles, etc. Filing as needed including signature cards, ATM applications, maintenance forms, etc....

Customer Service Representative - Oregon - Oregon, OH

  • Oregon, OH (12 miles from Holland, OH)
  • 6 days ago
  • Oregon, OH (12 miles from Holland, OH)
  • 6 days ago

Back Customer Service Representative - Oregon #14-7987 Oregon, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....

Patient Account Analyst II - CBO Customer Service - Remote

  • Toledo, OH (10 miles from Holland, OH)
  • 6 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 6 days ago

Job duties and responsibilities may include any of the following: Perform a variety of registration, billing, follow up and collection functions for all payers including self-pay Verify insurance...

Remote Work

Client Service Representative

  • Toledo, OH (10 miles from Holland, OH)
  • 6 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 6 days ago

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...

Home Health & Hospice Account Liaison- Defiance, OH

  • Bowling Green, OH (16 miles from Holland, OH)
  • 7 days ago
  • Bowling Green, OH (16 miles from Holland, OH)
  • 7 days ago

As an Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and dignity to our...

Truck & Customer service team member

  • Toledo, OH (10 miles from Holland, OH)
  • 9 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 9 days ago

Store - TOLEDO-ROSSFORD, OH Thursday availability for a 3 am potential shift. Thursday/ Friday is a must. Deliver friendly customer service, help customers shop our store, and find what theyre...

Demographic Data for Holland, OH

Moving to Holland, OH? Find some basic demographic data about Holland, OH below.


Local
National
16,746
549
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Holland, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Holland, OH offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Holland, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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