Customer Service Representative Jobs in Heath, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail LP Customer Service Associate Uniformed
- Reynoldsburg, OH (22 miles from Heath, OH)
- 8 hours ago
- Reynoldsburg, OH (22 miles from Heath, OH)
- 8 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Newark, OH (8 miles from Heath, OH)
- 2 days ago
- Newark, OH (8 miles from Heath, OH)
- 2 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
- Roseville, OH (18 miles from Heath, OH)
- 2 days ago
- Roseville, OH (18 miles from Heath, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Frazeysburg, OH (15 miles from Heath, OH)
- 2 days ago
- Frazeysburg, OH (15 miles from Heath, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Somerset, OH (13 miles from Heath, OH)
- 2 days ago
- Somerset, OH (13 miles from Heath, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Utica, OH (17 miles from Heath, OH)
- 2 days ago
- Utica, OH (17 miles from Heath, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Crooksville, OH (24 miles from Heath, OH)
- 2 days ago
- Crooksville, OH (24 miles from Heath, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Thornville, OH (7 miles from Heath, OH)
- 2 days ago
- Thornville, OH (7 miles from Heath, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Millersport, OH (12 miles from Heath, OH)
- 2 days ago
- Millersport, OH (12 miles from Heath, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Etna, OH (18 miles from Heath, OH)
- 2 days ago
- Etna, OH (18 miles from Heath, OH)
- 2 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
Customer Service Representative I
- Blacklick, OH (24 miles from Heath, OH)
- 3 days ago
- Blacklick, OH (24 miles from Heath, OH)
- 3 days ago
Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and...
Customer Service Assistant 2 - (Intermittent) 20085935
- Reynoldsburg, OH (22 miles from Heath, OH)
- 3 days ago
- Reynoldsburg, OH (22 miles from Heath, OH)
- 3 days ago
The Division of Real Estate & Professional Licensing helps ensure Ohioans' investment in their largest asset - their homes - is a sound one. This includes licensing, educating, and enforcing Ohio...
- Pataskala, OH (17 miles from Heath, OH)
- 4 days ago
- Pataskala, OH (17 miles from Heath, OH)
- 4 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Etna, OH (18 miles from Heath, OH)
- 4 days ago
- Etna, OH (18 miles from Heath, OH)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Heath, OH
Moving to Heath, OH? Find some basic demographic data about Heath, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Heath, OH
Highest Education Level
Customer Service Representatives in Heath, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »