Customer Service Representative Jobs in Grandview Heights, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Reynoldsburg, OH (14 miles from Grandview Heights, OH)
- 7 days ago
- Reynoldsburg, OH (14 miles from Grandview Heights, OH)
- 7 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Contact Center Representatives
- Hilliard, OH (7 miles from Grandview Heights, OH)
- 8 hours ago
- Hilliard, OH (7 miles from Grandview Heights, OH)
- 8 hours ago
MICRO CENTER is the nations leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
Customer Service Associate - Customer Service Center
- Columbus, OH (8 miles from Grandview Heights, OH)
- 1 hour ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 1 hour ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
- Columbus, OH (8 miles from Grandview Heights, OH)
- 2 hours ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 2 hours ago
-Enter the service request details into Proprietary Application to initiate a telecommunications request. -Perform customer interaction with exceptional service before/after entry. -Engage with...
Customer Service Rep(02691) - 1035 polaris parkway
- Columbus, OH (8 miles from Grandview Heights, OH)
- 2 hours ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 2 hours ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
Customer Service Representative (remote)
- Columbus, OH (8 miles from Grandview Heights, OH)
- 3 hours ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 3 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkStore Customer Service Specialist
- Columbus, OH (8 miles from Grandview Heights, OH)
- 3 hours ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 3 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative (Healthcare) - Remote
- Columbus, OH (8 miles from Grandview Heights, OH)
- 3 hours ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 3 hours ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote Work- Hilliard, OH (7 miles from Grandview Heights, OH)
- 3 hours ago
- Hilliard, OH (7 miles from Grandview Heights, OH)
- 3 hours ago
We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is...
Store Customer Service Specialist
- Columbus, OH (8 miles from Grandview Heights, OH)
- 16 hours ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 16 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- West Jefferson, OH (14 miles from Grandview Heights, OH)
- 16 hours ago
- West Jefferson, OH (14 miles from Grandview Heights, OH)
- 16 hours ago
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely...
- Columbus, OH (8 miles from Grandview Heights, OH)
- 17 hours ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 17 hours ago
Banking Customer Support Pay- Columbus, OH We are hiring Banking Customer Support to handle inbound calls related to brokerage account services. You'll assist clients with inquiries involving cash...
Medical Screener - Reception Technician (Customer Service)
- Columbus, OH (8 miles from Grandview Heights, OH)
- 17 hours ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 17 hours ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Advocate (CSA)
- Groveport, OH (12 miles from Grandview Heights, OH)
- 20 hours ago
- Groveport, OH (12 miles from Grandview Heights, OH)
- 20 hours ago
Requisition ID: 892153 Store # : E04087 Ops - Cust Svc - Order Entry Col Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are...
Lead Representative, Customer Service
- Columbus, OH (8 miles from Grandview Heights, OH)
- 1 day ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 1 day ago
At least two years of related call center experience required. Proficiency with Microsoft Office Suite and keyboarding skills. BASIC QUALIFICATIONS : Strong interpersonal and communication skills....
Demographic Data for Grandview Heights, OH
Moving to Grandview Heights, OH? Find some basic demographic data about Grandview Heights, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grandview Heights, OH
Highest Education Level
Customer Service Representatives in Grandview Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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