Customer Service Representative Jobs in Findlay, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 40 Jobs

Home Health & Hospice Account Liaison- Defiance, OH

Bowling Green, OH (24 miles from Findlay, OH)
11 days ago

Bowling Green, OH (24 miles from Findlay, OH)
11 days ago

Description As an Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and dignity...

Store Customer Service Specialist

Bowling Green, OH (24 miles from Findlay, OH)
1 day ago

Bowling Green, OH (24 miles from Findlay, OH)
1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate I

Deshler, OH (18 miles from Findlay, OH)
2 days ago

Deshler, OH (18 miles from Findlay, OH)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Forest, OH (19 miles from Findlay, OH)
2 days ago

Forest, OH (19 miles from Findlay, OH)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate II

Upper Sandusky, OH (23 miles from Findlay, OH)
3 days ago

Upper Sandusky, OH (23 miles from Findlay, OH)
3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...

Customer Service Associate II

Carey, OH (15 miles from Findlay, OH)
3 days ago

Carey, OH (15 miles from Findlay, OH)
3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...

Retail Customer Service Cashier

Upper Sandusky, OH (23 miles from Findlay, OH)
5 days ago

Upper Sandusky, OH (23 miles from Findlay, OH)
5 days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

Customer Service Representative (Sr. Loan Consultant)

Findlay, OH
6 days ago

Findlay, OH
6 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Retail Customer Service Cashier

Ottawa, OH (21 miles from Findlay, OH)
6 days ago

Ottawa, OH (21 miles from Findlay, OH)
6 days ago

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30...

Customer Service Rep(02402) - 425 East Wooster

Bowling Green, OH (24 miles from Findlay, OH)
6 days ago

Bowling Green, OH (24 miles from Findlay, OH)
6 days ago

Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...

Customer Service Associate I

Ottawa, OH (21 miles from Findlay, OH)
6 days ago

Ottawa, OH (21 miles from Findlay, OH)
6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Fostoria, OH (15 miles from Findlay, OH)
6 days ago

Fostoria, OH (15 miles from Findlay, OH)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Bowling Green, OH (24 miles from Findlay, OH)
6 days ago

Bowling Green, OH (24 miles from Findlay, OH)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Findlay, OH
6 days ago

Findlay, OH
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Upper Sandusky, OH (23 miles from Findlay, OH)
6 days ago

Upper Sandusky, OH (23 miles from Findlay, OH)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

View all 40 jobs

Demographic Data for Findlay, OH

Moving to Findlay, OH? Find some basic demographic data about Findlay, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Findlay, OH

Local

National

Total Population

54,901

Number of Businesses

1,400

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Findlay, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Findlay, OH offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Findlay, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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