Customer Service Representative Jobs in Fairfield, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Account Liaison- Cincinnati, OH
- Cincinnati, OH (18 miles from Fairfield, OH)
- 23 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 23 days ago
Description Home Health Territory: West side of Cincinnati, OH As an Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range...
Customer Service Representative
- Mason, OH (11 miles from Fairfield, OH)
- 9 hours ago
- Mason, OH (11 miles from Fairfield, OH)
- 9 hours ago
Job Description: *T he candidates must have Call Center experience. MAJOR DUTIES AND RESPONSIBILITIES Assists customers telephonically and non-telephonically with service and support issues....
Customer Service Associate - Closing Shift
- West Chester, OH (7 miles from Fairfield, OH)
- 9 hours ago
- West Chester, OH (7 miles from Fairfield, OH)
- 9 hours ago
Starting hiring pay at: 15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Norwood, OH (18 miles from Fairfield, OH)
- 10 hours ago
- Norwood, OH (18 miles from Fairfield, OH)
- 10 hours ago
Your Opportunity Customer Service RepresentativeCheckSmartNorwood, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Claims Customer Service Rep. I
- Cincinnati, OH (18 miles from Fairfield, OH)
- 14 hours ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 14 hours ago
for a Customer Service Representative for our inbound Claims contact center....
Customer Service Representative
- Loveland, OH (19 miles from Fairfield, OH)
- 19 hours ago
- Loveland, OH (19 miles from Fairfield, OH)
- 19 hours ago
Responsibilities CommonSpirit Health at Home - Corporate* Now Hiring Exciting (REMOTE) Opportunity* -Clinical Services Consultant-- Offering Competitive Compensation, Comprehensive Benefits...
- Cincinnati, OH (18 miles from Fairfield, OH)
- 1 day ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 1 day ago
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Client...
The Customer Service Representative is responsible for providing superior service to customers....
Customer Service Billing Representative
- Blue Ash, OH (14 miles from Fairfield, OH)
- 1 day ago
- Blue Ash, OH (14 miles from Fairfield, OH)
- 1 day ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
- Blue Ash, OH (14 miles from Fairfield, OH)
- 2 days ago
- Blue Ash, OH (14 miles from Fairfield, OH)
- 2 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- New Lebanon, OH (22 miles from Fairfield, OH)
- 2 days ago
- New Lebanon, OH (22 miles from Fairfield, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Dayton, KY (22 miles from Fairfield, OH)
- 2 days ago
- Dayton, KY (22 miles from Fairfield, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Reading, OH (13 miles from Fairfield, OH)
- 2 days ago
- Reading, OH (13 miles from Fairfield, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Morrow, OH (21 miles from Fairfield, OH)
- 2 days ago
- Morrow, OH (21 miles from Fairfield, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Norwood, OH (18 miles from Fairfield, OH)
- 2 days ago
- Norwood, OH (18 miles from Fairfield, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Fairfield, OH
Moving to Fairfield, OH? Find some basic demographic data about Fairfield, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fairfield, OH
Highest Education Level
Customer Service Representatives in Fairfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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