Customer Service Representative Jobs in Dayton, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Corporate Customer Service Representative (Full-Time)
- Dayton Freight
- Dayton, OH
- 5 days ago
- Dayton, OH
- 5 days ago
Overview Customer Service Representatives are responsible for assisting all internal and external Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or...
In Person Full TimeU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Clerk (Bureau of Motor Vehicles)
- Montgomery County, OH
- Dayton, OH
- 10 days ago
- Dayton, OH
- 10 days ago
Position Overview Position requires strong interpersonal skills, ability to work in busy environment serving a diverse clientele with an emphasis on providing effective customer service and...
In PersonCustomer Service Representative I
- Cerro Wire
- Lynn, IN (14 miles from Dayton, OH)
- 13 days ago
- Lynn, IN (14 miles from Dayton, OH)
- 13 days ago
Frequently escalates more complex customer complaints or issues to more senior customer service representatives. Typically has 0-2 years of experience and works under close supervision....
In PersonAdvanced Customer Service Representative (Onsite)
- Taylor Corporation
- Dayton, OH
- 13 days ago
- Dayton, OH
- 13 days ago
Your Hours: Monday - Friday, 8:00am 5:00pm ET, in office Your Opportunity: Taylor DM Brands, a Taylor Corporation company, is seeking an advanced Customer Service Representative for either our Dayton...
In PersonThe Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent...
In Person Part Time- Midmark
- Versailles, OH (11 miles from Dayton, OH)
- 16 days ago
- Versailles, OH (11 miles from Dayton, OH)
- 16 days ago
JOB SUMMARY: The Customer Care Specialist serves as a primary customer-facing liaison ensuring accurate, timely processing of customer quotes, orders, subscriptions, and renewals. Performs work...
In Personservice representatives....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Dayton, OH
- 21 days ago
- Dayton, OH
- 21 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonThat's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....
In Person- Responsive (RFPIO)
- Portland, IN (18 miles from Dayton, OH)
- 24 days ago
- Portland, IN (18 miles from Dayton, OH)
- 24 days ago
About Responsive Responsive, formerly RFPIO, is the market leader in a growing category of SaaS solutions called Strategic Response Management. More than 2,000 customers, including Google,...
In PersonCustomer Service Associate - Closing Shift
- Raising Cane's
- Dayton, OH
- 27 days ago
- Dayton, OH
- 27 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representatives receive and respond to calls from customers. The Customer Service Representative will serve as the first point of contact for customers to resolve issues....
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonYour Opportunity: Taylor Enterprise Solutions is seeking a Customer Service Representative to join our team in-office in Dayton, OH....
In PersonDemographic Data for Dayton, OH
Moving to Dayton, OH? Find some basic demographic data about Dayton, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dayton, OH
Highest Education Level
Customer Service Representatives in Dayton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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