Customer Service Representative Jobs in Columbus, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
2025-3005 US - Remote Work from Home Customer Service Rep in a Contractor Role
- Columbus, OH
- 21 hours ago
- Columbus, OH
- 21 hours ago
US English APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your application! Overview Omni...
Remote Work- Dublin, OH (6 miles from Columbus, OH)
- 8 hours ago
- Dublin, OH (6 miles from Columbus, OH)
- 8 hours ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Pharmacy Customer Service Associate
- Grandview Heights, OH (8 miles from Columbus, OH)
- 17 hours ago
- Grandview Heights, OH (8 miles from Columbus, OH)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Marysville, OH (21 miles from Columbus, OH)
- 17 hours ago
- Marysville, OH (21 miles from Columbus, OH)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Support Returns & Customer Care Specialist Location: Grove City Pay Rate: $20.00/hour Schedule: Full-time | MondayFriday Nesco Resource is currently seeking a detail-oriented and customer-focused...
Senior Med Lab Tech-Processing - Outreach Customer Service
- Columbus, OH (6 miles from Columbus, OH)
- 1 day ago
- Columbus, OH (6 miles from Columbus, OH)
- 1 day ago
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact .... If you have questions while submitting an application, please review these frequently...
Customer Service Support Representative
- Dublin, OH (6 miles from Columbus, OH)
- 1 day ago
- Dublin, OH (6 miles from Columbus, OH)
- 1 day ago
LabCorp is seeking a Customer Service Support Representative to join our team in Dublin, OH. This position will work with physician offices, hospital laboratories, patients and internal customers...
Customer Service Associate - Temporary
- Pickerington, OH (19 miles from Columbus, OH)
- 1 day ago
- Pickerington, OH (19 miles from Columbus, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Customer Service Assistant 1/AP1 - PN 20064775 - Columbus
- Columbus, OH
- 1 day ago
- Columbus, OH
- 1 day ago
The Ohio Industrial Commission (OIC),Columbus Regional office, is seeking an onsite individual with professional customer service skills. The selected individual must demonstrate knowledge of...
Customer Service Assistant 1 (INTERMITTENT) - 20083597
- Columbus, OH
- 1 day ago
- Columbus, OH
- 1 day ago
The Division of Unclaimed Funds reunites Ohioans with their hard-earned but forgotten money. This includes taking reports of unclaimed funds that result when an account becomes dormant and the...
SALARY: $21.65 per hour LOCATION: 1600 McKinley Ave, Columbus, OH 43222 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass...
Customer Service Representative - Entry Level Immediate Hire
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
Apply now to become a Customer Service Representative and help amplify voices that drive change....
3rd Shift Client Service Specialist
- Lockbourne, OH (19 miles from Columbus, OH)
- 2 days ago
- Lockbourne, OH (19 miles from Columbus, OH)
- 2 days ago
A new opportunity has emerged for a Client Service Specialist. This full-time position with amazing benefits could be yours! We are in search of a dedicated individual to join a phenomenal team...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbus, OH
Highest Education Level
Customer Service Representatives in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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