Customer Service Representative Jobs in Columbus, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Columbus, OH
- 6 days ago
- Liberty Mutual Insurance
- Columbus, OH
- 6 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote WorkThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Client Services Representative
- Dublin, OH (6 miles from Columbus, OH)
- moments ago
- Dublin, OH (6 miles from Columbus, OH)
- moments ago
This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works...
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Representative - New Albany, OH (Onsite)
- New Albany, OH (10 miles from Columbus, OH)
- moments ago
- New Albany, OH (10 miles from Columbus, OH)
- moments ago
Customer Service Representative needed for an opportunity with SOC's client to work in New Albany, Ohio....
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely...
Retail Sales Associate (In-Store Sales and Customer Service)
- Worthington, OH
- 8 hours ago
- Worthington, OH
- 8 hours ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
- New Albany, OH (10 miles from Columbus, OH)
- 8 hours ago
- New Albany, OH (10 miles from Columbus, OH)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Opportunity: Enhance the client experience by providing support to the internal team. To develop skills, industry knowledge and relationships by meeting or surpassing the service expectations...
Customer Service Representative
- Etna, OH (20 miles from Columbus, OH)
- 10 hours ago
- Etna, OH (20 miles from Columbus, OH)
- 10 hours ago
Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Rep in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Schedule: Monday - Friday 8:00am - 4:30pm...
Customer Service & E-Commerce Supervisor - Full Time
- Upper Arlington, OH (8 miles from Columbus, OH)
- 1 day ago
- Upper Arlington, OH (8 miles from Columbus, OH)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Senior Customer Service Representative (10:00pm - 6:30am, Sun-Thur)
- Canal Winchester, OH (21 miles from Columbus, OH)
- 1 day ago
- Canal Winchester, OH (21 miles from Columbus, OH)
- 1 day ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
We are seeking a primarily weekend, part time Client Service Representative to join our busy 7 doctor team. We are in the finished with our beautiful new renovated space that features 10 exam...
Customer Service Representative in New Albany, OH
- New Albany, OH (10 miles from Columbus, OH)
- 1 day ago
- New Albany, OH (10 miles from Columbus, OH)
- 1 day ago
Job Description : We are immediately hiring a Part-Time Customer Service Representative in New Albany, OH for our Supply Chain Solutions division....
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbus, OH
Highest Education Level
Customer Service Representatives in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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