Customer Service Representative Jobs in Canton, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Akron, OH (18 miles from Canton, OH)
- 12 hours ago
- Akron, OH (18 miles from Canton, OH)
- 12 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Team Member - Kent (OH0703)
- Kent, OH (23 miles from Canton, OH)
- 16 hours ago
- Kent, OH (23 miles from Canton, OH)
- 16 hours ago
Job Details Job Location : Kent, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Job Details Job Location : Canton, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative Part Time
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
Description Job Summary Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational...
Customer Service Associate - Temporary
- Kent, OH (23 miles from Canton, OH)
- 1 day ago
- Kent, OH (23 miles from Canton, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Sales Representative
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
6017 - Akron - 2940 Chenoweth Road, Akron, Ohio, 44312-5264 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience...
Customer Service Sales Representative
- Jackson Belden, OH (4 miles from Canton, OH)
- 1 day ago
- Jackson Belden, OH (4 miles from Canton, OH)
- 1 day ago
Surge Staffing is seeking a Customer Service Sales Representative with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position...
- Akron, OH (18 miles from Canton, OH)
- 2 days ago
- Akron, OH (18 miles from Canton, OH)
- 2 days ago
The Customer Care Specialist is responsible for relaying SCAT, ADA Complementary Paratransit, and METRO information, registering new applicants, selling passes to general public via face to face...
Nights &Closers: Customer Service / Cashier
- Akron, OH (18 miles from Canton, OH)
- 2 days ago
- Akron, OH (18 miles from Canton, OH)
- 2 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Healthcare Customer Service Representative - Remote
- Akron, OH (18 miles from Canton, OH)
- 3 days ago
- Akron, OH (18 miles from Canton, OH)
- 3 days ago
Hires must reside within the state of Ohio.Your ResponsibilitiesHealthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues...
Remote WorkCustomer Service Representative
- Copley, OH (24 miles from Canton, OH)
- 3 days ago
- Copley, OH (24 miles from Canton, OH)
- 3 days ago
Your New Role As our Customer Service Representative in Copley, OH, you will be the backbone of our operations....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Agent, Cross Functional (Full-Time)
- North Canton, OH (2 miles from Canton, OH)
- 5 days ago
- North Canton, OH (2 miles from Canton, OH)
- 5 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Demographic Data for Canton, OH
Moving to Canton, OH? Find some basic demographic data about Canton, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Canton, OH
Highest Education Level
Customer Service Representatives in Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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