Customer Service Representative Jobs in Canton, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Account Liaison Home Health- Akron, OH
- Akron, OH (18 miles from Canton, OH)
- 7 days ago
- Akron, OH (18 miles from Canton, OH)
- 7 days ago
Description As a Home Health Account Liaison, you will be called to care when youre needed most. As part of Interim HealthCare, youll support a full range of patient services to bring comfort and...
Customer Service Rep - Akron, OH
- Akron, OH (18 miles from Canton, OH)
- 4 hours ago
- Akron, OH (18 miles from Canton, OH)
- 4 hours ago
People • Customers • Trust The Customer Service Representative is responsible for providing superior service to customers....
Customer Service & Sales Support
- Apple Creek, OH (21 miles from Canton, OH)
- 6 hours ago
- Apple Creek, OH (21 miles from Canton, OH)
- 6 hours ago
Customer Service & Sales Support – $18–$20/hr | Apple Creek, OH Full-Time | Office-Based | Flexible Start Time Between 7:30–8:00AM A growing company in Apple Creek is looking for someone who...
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
Customer Relations Specialist (UWUA Local G-555)
- Akron, OH (18 miles from Canton, OH)
- 15 hours ago
- Akron, OH (18 miles from Canton, OH)
- 15 hours ago
Posting End Date: September 01, 2025 Employee Type: Regular-Full time Union/Non: This is a unionized position Enbridge Gas Ohio is looking to hire multiple Customer Relations Specialists for our...
Store Customer Service Specialist
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
- Akron, OH (18 miles from Canton, OH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Strasburg, OH (16 miles from Canton, OH)
- 2 days ago
- Strasburg, OH (16 miles from Canton, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Team Member - Tallmadge (OH0713)
- Tallmadge, OH (20 miles from Canton, OH)
- 2 days ago
- Tallmadge, OH (20 miles from Canton, OH)
- 2 days ago
Job Details Job Location : Tallmadge, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Team Member - Akron (OH0707)
- Akron, OH (18 miles from Canton, OH)
- 2 days ago
- Akron, OH (18 miles from Canton, OH)
- 2 days ago
Job Details Job Location : Akron, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Travel Percentage : None Job Shift : Any Job Category : Sales Description Be Bold. Be Kind. Be You....
- Magnolia, OH (11 miles from Canton, OH)
- 2 days ago
- Magnolia, OH (11 miles from Canton, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- East Canton, OH (6 miles from Canton, OH)
- 2 days ago
- East Canton, OH (6 miles from Canton, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Malvern, OH (13 miles from Canton, OH)
- 2 days ago
- Malvern, OH (13 miles from Canton, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Deerfield, OH (23 miles from Canton, OH)
- 2 days ago
- Deerfield, OH (23 miles from Canton, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Brewster, OH (12 miles from Canton, OH)
- 2 days ago
- Brewster, OH (12 miles from Canton, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Waynesburg, OH (9 miles from Canton, OH)
- 2 days ago
- Waynesburg, OH (9 miles from Canton, OH)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Canton, OH
Moving to Canton, OH? Find some basic demographic data about Canton, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Canton, OH
Highest Education Level
Customer Service Representatives in Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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