Customer Service Representative Jobs in Brooklyn, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- Community Choice Financial Family of Brands
- Lakewood, OH (4 miles from Brooklyn, OH)
- 6 days ago
- Lakewood, OH (4 miles from Brooklyn, OH)
- 6 days ago
Your Opportunity: Customer Service Representative CheckSmart Lakewood, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Cleveland Heights, OH (8 miles from Brooklyn, OH)
- 4 hours ago
- Cleveland Heights, OH (8 miles from Brooklyn, OH)
- 4 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
In PersonFront End Customer Service (Evenings and Weekends)
- Meijer
- Cleveland, OH (4 miles from Brooklyn, OH)
- 18 hours ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 18 hours ago
As a family company, we serve people and communities. When you work at a Market Format location, youre provided with career and community opportunities centered around leadership, personal growth...
In PersonVeterinary Client Service Representative
- Medvet Medical & Cancer Centers For Pets
- Cleveland, OH (4 miles from Brooklyn, OH)
- 19 hours ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 19 hours ago
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...
In PersonCustomer Service Representative, Part Time
- Circle K
- Cuyahoga Falls, OH (24 miles from Brooklyn, OH)
- 1 day ago
- Cuyahoga Falls, OH (24 miles from Brooklyn, OH)
- 1 day ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Experience Representative
- Great Day Improvements: A Family of Brands
- Bedford Heights, OH (10 miles from Brooklyn, OH)
- 1 day ago
- Bedford Heights, OH (10 miles from Brooklyn, OH)
- 1 day ago
Overview Universal Windows Direct - Customer Experience Representative (In-Office Position) Full-Time Monday- Friday 8:30am - 5:00pm or 9:00am - 5:30pm The Customer Experience Representative (CER)...
In PersonCustomer Care Advocate I, 1st Shift
- Regalrexnord
- Twinsburg, OH (17 miles from Brooklyn, OH)
- 1 day ago
- Twinsburg, OH (17 miles from Brooklyn, OH)
- 1 day ago
Customer Care Advocate I The Company Rexnord is a $2 billion multi-platform diversified global industrial company (NYSE:RXN). Within our two platforms, we serve a wide array of growing, global end...
In PersonPart-Time Customer Service Rep - College Bookstore
- Lorain County Community College
- Elyria, OH (20 miles from Brooklyn, OH)
- 2 days ago
- Elyria, OH (20 miles from Brooklyn, OH)
- 2 days ago
The Customer Service Representative (CSR) will represent the bookstore and college through courteous and professional interactions with students, staff, and the community....
In Person Part Time- One80
- Cleveland, OH (4 miles from Brooklyn, OH)
- 2 days ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 2 days ago
We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team....
In PersonLead Customer Service Representative, Full or Part Time
- Circle K
- Cuyahoga Falls, OH (24 miles from Brooklyn, OH)
- 2 days ago
- Cuyahoga Falls, OH (24 miles from Brooklyn, OH)
- 2 days ago
Store 4705411: 1790 4th St, Cuyahoga Falls, Ohio 44221 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part Time- University Hospitals
- Cleveland, OH (4 miles from Brooklyn, OH)
- 2 days ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 2 days ago
What You Will Do Accurately and timely deliver items (i.e. equipment, supplies, etc.) to assigned areas at UH. Make routine deliveries within 60 minutes and STAT deliveries in 20 minutes. Monitor...
In PersonCustomer Account Representative
- Rent A Center
- Cleveland, OH (4 miles from Brooklyn, OH)
- 2 days ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCustomer Service Representative
- KURV
- Cleveland, OH (4 miles from Brooklyn, OH)
- 3 days ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 3 days ago
Customer Service Representative KURV - 3.5 Cleveland, OH Job Details 15 hours ago Benefits On-the-job training Qualifications Live chat Computer operation Microsoft Excel Email customer support Microsoft...
In Person- Oldcastle BuildingEnvelope
- Solon, OH (16 miles from Brooklyn, OH)
- 4 days ago
- Solon, OH (16 miles from Brooklyn, OH)
- 4 days ago
What You'll Will Get To Do The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the...
In Person- Five Star Solutions
- Cleveland, OH (4 miles from Brooklyn, OH)
- 4 days ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 4 days ago
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteDemographic Data for Brooklyn, OH
Moving to Brooklyn, OH? Find some basic demographic data about Brooklyn, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Brooklyn, OH
Highest Education Level
Customer Service Representatives in Brooklyn, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »