Customer Service Representative Jobs in Bowling Green, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 90 Jobs

Home Health & Hospice Account Liaison- Defiance, OH

  • Bowling Green, OH
  • 11 days ago
  • Bowling Green, OH
  • 11 days ago

Description As an Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and dignity...

Sales Support Customer Service Rep

  • Northwood, OH (20 miles from Bowling Green, OH)
  • 4 hours ago
  • Northwood, OH (20 miles from Bowling Green, OH)
  • 4 hours ago

The Sales Support Customer Service Rep will be handling emails with complaints of the product, product didn't ship, revising shipment dates, addressing delivery, etc. Also will be entering orders...

Customer Service Specialist, Full-Time - Toledo, OH

  • Toledo, OH (18 miles from Bowling Green, OH)
  • 13 hours ago
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 13 hours ago

VIVO Infusion LLCCustomer Service Specialist Toledo OHVivo Infusion CSSIn this position you will play a crucial role in our clinical operations by providing essential support to our medical team...

Customer Service Representative

  • Perrysburg, OH (11 miles from Bowling Green, OH)
  • 13 hours ago
  • Perrysburg, OH (11 miles from Bowling Green, OH)
  • 13 hours ago

Customer Service Representative TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...

Store Customer Service Specialist

  • Bowling Green, OH
  • 1 day ago
  • Bowling Green, OH
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate I

  • Genoa, OH (18 miles from Bowling Green, OH)
  • 2 days ago
  • Genoa, OH (18 miles from Bowling Green, OH)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Retail Loss Prevention Customer Service Associate II

  • Toledo, OH (18 miles from Bowling Green, OH)
  • 2 days ago
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 2 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate I

  • Deshler, OH (16 miles from Bowling Green, OH)
  • 2 days ago
  • Deshler, OH (16 miles from Bowling Green, OH)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Rep(09761) - 2256 Scott St.

  • Napoleon, OH (22 miles from Bowling Green, OH)
  • 3 days ago
  • Napoleon, OH (22 miles from Bowling Green, OH)
  • 3 days ago

Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...

Customer Service Associate II

  • Holland, OH (16 miles from Bowling Green, OH)
  • 3 days ago
  • Holland, OH (16 miles from Bowling Green, OH)
  • 3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...

Customer Service Associate II

  • Sylvania Twp, OH (17 miles from Bowling Green, OH)
  • 3 days ago
  • Sylvania Twp, OH (17 miles from Bowling Green, OH)
  • 3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...

Customer Service Associate II

  • Maumee, OH (12 miles from Bowling Green, OH)
  • 3 days ago
  • Maumee, OH (12 miles from Bowling Green, OH)
  • 3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...

Customer Service Representative - 90046193 - Toledo

  • Toledo, OH (18 miles from Bowling Green, OH)
  • 4 days ago
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 4 days ago

> Employees Apply Here" onclick="window.location.href = ' ';"/> Customer Service Representative - 90046193 - Toledo Date: Aug 14, 2025 Location: Toledo, OH, US, 43602 Company: Amtrak Your success is...

Medical Screener - Reception Technician (Customer Service)

  • Toledo, OH (18 miles from Bowling Green, OH)
  • 5 days ago
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 5 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Associate - Temporary

  • Perrysburg, OH (11 miles from Bowling Green, OH)
  • 5 days ago
  • Perrysburg, OH (11 miles from Bowling Green, OH)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Bowling Green, OH

Moving to Bowling Green, OH? Find some basic demographic data about Bowling Green, OH below.


Local
National
36,881
724
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bowling Green, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bowling Green, OH offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bowling Green, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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