Customer Service Representative Jobs in Bowling Green, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 38 Jobs

Customer Service Representative

  • Community Choice Financial Family of Brands
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 30+ days ago
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 30+ days ago

Your Opportunity: Customer Service Representative CheckSmart Toledo As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

In Person

Customer Service Representative

  • Circle K
  • Napoleon, OH (22 miles from Bowling Green, OH)
  • 13 hours ago
  • Napoleon, OH (22 miles from Bowling Green, OH)
  • 13 hours ago

Store 4705641: 777 Scott St, Napoleon, Ohio 43545 Shift Availability Evenings & Overnight Time Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Client Services Representative

  • Banfield Pet Hospital
  • Holland, OH (16 miles from Bowling Green, OH)
  • 21 hours ago
  • Holland, OH (16 miles from Bowling Green, OH)
  • 21 hours ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...

In Person

Customer Account Representative III

  • Libbey
  • Toledo, OH (19 miles from Bowling Green, OH)
  • 2 days ago
  • Toledo, OH (19 miles from Bowling Green, OH)
  • 2 days ago

At Libbey, we are MAKERS. No matter what you do at Libbey, you contribute to the making of the finest glass and tabletop products in the world. At Libbey, your valuable impact makes a difference...

In Person

Customer Service

  • Taco Bell
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 4 days ago
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 4 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Customer Service Desk Associate

  • Walt Churchill's Market
  • Perrysburg, OH (11 miles from Bowling Green, OH)
  • 5 days ago
  • Perrysburg, OH (11 miles from Bowling Green, OH)
  • 5 days ago

Customer Service Desk Associate Walt Churchill's Market - 3.3 Perrysburg, OH Job Details Part-time 19 hours ago Benefits Paid time off 401(k) matching Employee discount Employee stock ownership...

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Customer Service Representative, Full or Part Time

  • Circle K
  • Bowling Green, OH
  • 6 days ago
  • Bowling Green, OH
  • 6 days ago

Store 4705669: 996 S Main St, Bowling Green, Ohio 43402 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service Associate

  • Raising Cane's
  • Perrysburg, OH (11 miles from Bowling Green, OH)
  • 6 days ago
  • Perrysburg, OH (11 miles from Bowling Green, OH)
  • 6 days ago

Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Multi-Location Customer Service Specialist

  • Sherwin Williams
  • Bowling Green, OH
  • 8 days ago
  • Bowling Green, OH
  • 8 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Representative - Customer Service (Order Clerk) / 2nd shift

  • Walman
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 10 days ago
  • Toledo, OH (18 miles from Bowling Green, OH)
  • 10 days ago

GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...

In Person

Representative - Customer Service (Order Clerk)

  • FGXI Corporate
  • Toledo, OH (19 miles from Bowling Green, OH)
  • 12 days ago
  • Toledo, OH (19 miles from Bowling Green, OH)
  • 12 days ago

GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...

In Person

Representative - Customer Service (Order Clerk) / 2nd shift

  • FGXI Corporate
  • Toledo, OH (19 miles from Bowling Green, OH)
  • 12 days ago
  • Toledo, OH (19 miles from Bowling Green, OH)
  • 12 days ago

GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...

In Person

Customer Service Representative - UniFirst

  • UniFirst
  • Northwood, OH (20 miles from Bowling Green, OH)
  • 12 days ago
  • Northwood, OH (20 miles from Bowling Green, OH)
  • 12 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

In Person

Customer Service Representative

  • Circle K Stores, Inc.
  • Findlay, OH (24 miles from Bowling Green, OH)
  • 15 days ago
  • Findlay, OH (24 miles from Bowling Green, OH)
  • 15 days ago

Store 4705569: 100 Crystal St, Findlay, Ohio 45840 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Bilingual Japanese Customer Service Representative

  • CVS Health
  • Oregon, OH (20 miles from Bowling Green, OH)
  • 16 days ago
  • Oregon, OH (20 miles from Bowling Green, OH)
  • 16 days ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...

In Person

Demographic Data for Bowling Green, OH

Moving to Bowling Green, OH? Find some basic demographic data about Bowling Green, OH below.


Local
National
36,881
724
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bowling Green, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bowling Green, OH offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bowling Green, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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