Customer Service Representative Jobs in Avon Lake, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Brunswick, OH (20 miles from Avon Lake, OH)
- 4 days ago
- Brunswick, OH (20 miles from Avon Lake, OH)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Superstars Needed Tuesday
- Cleveland, OH (16 miles from Avon Lake, OH)
- 11 hours ago
- Cleveland, OH (16 miles from Avon Lake, OH)
- 11 hours ago
un Customer Service Superstars Needed Tuesday image 1 of 1 compensation: $15/hr cash plus food SouthernFriedVegan (www.instagram.com/SouthernFriedVegan) is the #1 Vegan BBQ Joint in the country...
Customer Service Superstars Needed TODAY
- Cleveland, OH (16 miles from Avon Lake, OH)
- 12 hours ago
- Cleveland, OH (16 miles from Avon Lake, OH)
- 12 hours ago
un Customer Service Superstars Needed TODAY image 1 of 1 compensation: $15/hr cash plus food SouthernFriedVegan (www.instagram.com/SouthernFriedVegan) is the #1 Vegan BBQ Joint in the country...
Customer Service Representative
- Cleveland, OH (16 miles from Avon Lake, OH)
- 16 hours ago
- Cleveland, OH (16 miles from Avon Lake, OH)
- 16 hours ago
Directly support Client Service Manager, Account Managers, other Customer Service Representatives. Performs other duties as assigned....
- Westlake, OH (5 miles from Avon Lake, OH)
- 16 hours ago
- Westlake, OH (5 miles from Avon Lake, OH)
- 16 hours ago
JOB OVERVIEW The Client Service Representative delivers a superior client experience by identifying, troubleshooting, and assisting the client's needs. RESPONSIBILITIES & DUTIES Follows the...
Junior Customer Service Specialist with German
- Cleveland, OH (19 miles from Avon Lake, OH)
- 16 hours ago
- Cleveland, OH (19 miles from Avon Lake, OH)
- 16 hours ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of...
- Middleburg Heights, OH (13 miles from Avon Lake, OH)
- 16 hours ago
- Middleburg Heights, OH (13 miles from Avon Lake, OH)
- 16 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative - Work From Home
- Westlake, OH (5 miles from Avon Lake, OH)
- 21 hours ago
- Westlake, OH (5 miles from Avon Lake, OH)
- 21 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative - UniFirst
- Brooklyn Hts, OH (20 miles from Avon Lake, OH)
- 1 day ago
- Brooklyn Hts, OH (20 miles from Avon Lake, OH)
- 1 day ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
- Cleveland, OH (16 miles from Avon Lake, OH)
- 1 day ago
- Cleveland, OH (16 miles from Avon Lake, OH)
- 1 day ago
Customer Service Agent Hustle Notice Biz Cleveland, OH, US 5 days ago Quick Job type Full-time Quick Job description Description Job Description : Dezign Comm We are seeking a proactive and...
Customer Service/ Events team member- 11a- 6p availability Thursday through Sunday
- Brooklyn, OH (14 miles from Avon Lake, OH)
- 1 day ago
- Brooklyn, OH (14 miles from Avon Lake, OH)
- 1 day ago
Store - CLEV-BROOKLYN, OH Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests....
Customer Service Associate - Temporary
- Lakewood, OH (11 miles from Avon Lake, OH)
- 2 days ago
- Lakewood, OH (11 miles from Avon Lake, OH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Cleveland, OH (16 miles from Avon Lake, OH)
- 2 days ago
- Cleveland, OH (16 miles from Avon Lake, OH)
- 2 days ago
Customer Service Representative Jergens, Inc. - 3.3 Cleveland, OH Job Details Full-time $20 - $25 an hour 14 hours ago Benefits Profit sharing Paid holidays Disability insurance Health insurance Dental...
Customer Service Specialist with German
- Cleveland, OH (19 miles from Avon Lake, OH)
- 2 days ago
- Cleveland, OH (19 miles from Avon Lake, OH)
- 2 days ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Avon Lake, OH
Moving to Avon Lake, OH? Find some basic demographic data about Avon Lake, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Avon Lake, OH
Highest Education Level
Customer Service Representatives in Avon Lake, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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