Customer Service Representative Jobs in Ashtabula, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

Full Time - Client Service Rep I

  • Andover, OH (18 miles from Ashtabula, OH)
  • 13 hours ago
  • Andover, OH (18 miles from Ashtabula, OH)
  • 13 hours ago

Apply Job Type Full-time Description POSTION SUMMARY The Client Service Representative I is an entry level retail employee responsible for maintaining an accurate record of a cash drawer and...

Customer Service Rep(02489) - 164 N. Broadway

  • Geneva, OH (9 miles from Ashtabula, OH)
  • 13 hours ago
  • Geneva, OH (9 miles from Ashtabula, OH)
  • 13 hours ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Customer Service Rep(02403) - 25 e main st

  • Orwell, OH (22 miles from Ashtabula, OH)
  • 1 day ago
  • Orwell, OH (22 miles from Ashtabula, OH)
  • 1 day ago

Company Description Job Description We are looking for Customer Service Representatives at Domino's....

Customer Service Representative (Wagner Peyser Employment Professional

  • Painesville, OH (23 miles from Ashtabula, OH)
  • 2 days ago
  • Painesville, OH (23 miles from Ashtabula, OH)
  • 2 days ago

What You'll Do In this position as a Labor Exchange Customer Service Representative (CSR), you will be part of a team that provides reemployment services within an OhioMeansJobs Center....

Customer Service Representative

  • Painesville, OH (23 miles from Ashtabula, OH)
  • 5 days ago
  • Painesville, OH (23 miles from Ashtabula, OH)
  • 5 days ago

We're looking for a dedicated and detail-oriented **Customer Service Representative** to join our team in **Painesville, Ohio**....

Customer Service Representative

  • Painesville, OH (23 miles from Ashtabula, OH)
  • 5 days ago
  • Painesville, OH (23 miles from Ashtabula, OH)
  • 5 days ago

Company Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help...

Overnight Customer Service / Cashier

  • Painesville, OH (23 miles from Ashtabula, OH)
  • 7 days ago
  • Painesville, OH (23 miles from Ashtabula, OH)
  • 7 days ago

Looking for Crew Members who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift lengths,...

Retail Customer Service Cashier

  • Madison, OH (15 miles from Ashtabula, OH)
  • 12 days ago
  • Madison, OH (15 miles from Ashtabula, OH)
  • 12 days ago

Req ID: 459834 Address: 1601 Great Lakes Way Madison, OH, 44057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Representative

  • Jefferson, OH (11 miles from Ashtabula, OH)
  • 13 days ago
  • Jefferson, OH (11 miles from Ashtabula, OH)
  • 13 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Team Member - Ashtabula, OH (OH0710)

  • Ashtabula, OH
  • 15 days ago
  • Ashtabula, OH
  • 15 days ago

Job Details Job Location : Ashtabula, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Part-Time Client Service Rep I

  • Andover, OH (18 miles from Ashtabula, OH)
  • 27 days ago
  • Andover, OH (18 miles from Ashtabula, OH)
  • 27 days ago

Apply Job Type Part-time Description POSTION SUMMARY The Client Service Representative I is an entry level retail employee responsible for maintaining an accurate record of a cash drawer and...

Customer Service Rep(02163) - 2707 Hubbard Rd

  • Madison, OH (15 miles from Ashtabula, OH)
  • 45+ days ago
  • Madison, OH (15 miles from Ashtabula, OH)
  • 45+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Seasonal Retail Sales Associate

  • Ashtabula, OH
  • 60+ days ago
  • Ashtabula, OH
  • 60+ days ago

What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Nights & Closers: Customer Service / Cashier - Must be 18+

  • Conneaut, OH (9 miles from Ashtabula, OH)
  • 30+ days ago
  • Conneaut, OH (9 miles from Ashtabula, OH)
  • 30+ days ago

Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...

Customer Service/Sales

  • Ashtabula, OH
  • 45+ days ago
  • Ashtabula, OH
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Ashtabula, OH

Moving to Ashtabula, OH? Find some basic demographic data about Ashtabula, OH below.


Local
National
31,661
672
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Ashtabula, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ashtabula, OH offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ashtabula, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »