Customer Service Representative Jobs in Amherst, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Strongsville, OH (23 miles from Amherst, OH)
- 2 hours ago
- Strongsville, OH (23 miles from Amherst, OH)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pizza Maker: Customer Service/Pizza Maker
- Strongsville, OH (23 miles from Amherst, OH)
- 15 hours ago
- Strongsville, OH (23 miles from Amherst, OH)
- 15 hours ago
We are searching for qualified customer service representatives with personality and people skills....
CLUB Customer Service Outfitter - Part Time
- Avon, OH (13 miles from Amherst, OH)
- 22 hours ago
- Avon, OH (13 miles from Amherst, OH)
- 22 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative
- Sandusky, OH (24 miles from Amherst, OH)
- 1 day ago
- Sandusky, OH (24 miles from Amherst, OH)
- 1 day ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Avon, OH (13 miles from Amherst, OH)
- 1 day ago
- Avon, OH (13 miles from Amherst, OH)
- 1 day ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Part-Time Customer Service Rep - College Bookstore
- Elyria, OH (6 miles from Amherst, OH)
- 1 day ago
- Elyria, OH (6 miles from Amherst, OH)
- 1 day ago
The Customer Service Representative (CSR) will represent the bookstore and college through courteous and professional interactions with students, staff, and the community....
Customer Service Representative
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a...
Remote WorkBi-Lingual (English/Spanish) Customer Service Representative
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose...
Remote WorkCustomer Service Representative
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkPharmacy Customer Service Associate
- Elyria, OH (6 miles from Amherst, OH)
- 2 days ago
- Elyria, OH (6 miles from Amherst, OH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Lakewood, OH (24 miles from Amherst, OH)
- 3 days ago
- Lakewood, OH (24 miles from Amherst, OH)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Cleveland, OH (23 miles from Amherst, OH)
- 3 days ago
- Cleveland, OH (23 miles from Amherst, OH)
- 3 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
Part-Time Core:tech Customer Service Representative, College Bookstore
- Elyria, OH (6 miles from Amherst, OH)
- 3 days ago
- Elyria, OH (6 miles from Amherst, OH)
- 3 days ago
Part-Time Core:tech Customer Service Representative, College Bookstore 4.2 4.2 out of 5 stars 1005 North Abbe Rd, Elyria, OH 44035 Core:Tech is a technology store located inside Commodore Books & More...
Bilingual Customer Service Specialist (Spanish & English)
- Avon, OH (13 miles from Amherst, OH)
- 4 days ago
- Avon, OH (13 miles from Amherst, OH)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Berea, OH (20 miles from Amherst, OH)
- 4 days ago
- Berea, OH (20 miles from Amherst, OH)
- 4 days ago
Description Race Winning Brands (RWB) is the leading manufacturer of racing and high-performance parts sold to automotive and powersports markets. RWB is the preferred source for high-end pistons,...
Demographic Data for Amherst, OH
Moving to Amherst, OH? Find some basic demographic data about Amherst, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Amherst, OH
Highest Education Level
Customer Service Representatives in Amherst, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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