Customer Service Representative Jobs in Porters Lake, NS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-11 of 11 Jobs

Customer Service Representative

  • Milford, NS (21 miles from Porters Lake, NS)
  • 10 hours ago
  • Milford, NS (21 miles from Porters Lake, NS)
  • 10 hours ago

Store 6002325: 2301 Highway #2, Milford, Nova Scotia B0N 1Y0 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Seasonal Customer Experience Representative

  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 2 days ago
  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 2 days ago

About Avenir Energy Ltd. Avenir Energy Ltd. is one of Canadas largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with...

Part-Time Customer Service Representative -ACT

  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 3 days ago
  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 3 days ago

As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium $1.25/h Employee...

Customer Experience Representative

  • Bedford, NS (17 miles from Porters Lake, NS)
  • 3 days ago
  • Bedford, NS (17 miles from Porters Lake, NS)
  • 3 days ago

Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...

Customer Service Representative

  • Halifax, NS (15 miles from Porters Lake, NS)
  • 13 days ago
  • Halifax, NS (15 miles from Porters Lake, NS)
  • 13 days ago

Application Deadline: 08/21/2025 Address: 360 Lacewood Drive Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Service Representative

  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 14 days ago
  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 14 days ago

Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems....

Bilingual Customer Service Representative - Pension Administration

  • Halifax, NS (15 miles from Porters Lake, NS)
  • 23 days ago
  • Halifax, NS (15 miles from Porters Lake, NS)
  • 23 days ago

Here's the impact you'll make and what we'll accomplish together As a Bilingual Customer Service Representative in Pension Administration, you'll be the trusted voice that guides plan members through...

Representative Client Service / Representant (e) du service a la clientele

  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 28 days ago
  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 28 days ago

ADP is hiring a Client Services Representative, Major Accounts Services Do you love people and thrive in a fast-paced, collaborative environment? Do you get a great amount of joy out of helping...

Representative Client Service, Small Business Solutions

  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 30+ days ago
  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 30+ days ago

ADP is hiring a Client Services Representative, Small business solutions Do you love people and thrive in a fast-paced, collaborative environment? Do you instinctively go the extra mile? We're...

Representant (e) du service a la clientele / Representative Client Service

  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 30+ days ago
  • Dartmouth, NS (11 miles from Porters Lake, NS)
  • 30+ days ago

ADP souhaite embaucher un representant (e) du service a la clientele, services petites entreprises Vous aimez les gens et etes a laise dans un environnement dynamique axe sur la collaboration?...

Customer Service Representative

  • Halifax, NS (15 miles from Porters Lake, NS)
  • 45+ days ago
  • Halifax, NS (15 miles from Porters Lake, NS)
  • 45+ days ago

Wage: $16.50 per hour We are looking for a full time Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Porters Lake, NS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Porters Lake, NS offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Porters Lake, NS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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