Customer Service Representative Jobs in Nova Scotia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store 6002056: 2599 Rocky Lake Drive, Waverley, Nova Scotia B2R 1S6 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
In PersonClient Services Representative - Dartmouth
- AGAT Laboratories
- Dartmouth, NS
- 11 hours ago
- Dartmouth, NS
- 11 hours ago
Your future is bright at AGAT! At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration,...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
In PersonPart- Time Customer Service Representative
- Circle K
- Fall River, NS
- 5 days ago
- Fall River, NS
- 5 days ago
Store 6002327: 3291 Lake Thomas Drive, Fall River, Nova Scotia B2T 1J5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
In Person Part TimeThen a Customer Service Representative position at Concentrix is just the right place for you!...
In PersonStore 6002517: 581 Portland Street, Dartmouth, Nova Scotia B2W 2M5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
In PersonEntry Level Customer Service (Work From Home)
- Spade Recruiting
- Halifax, NS
- 19 days ago
- Halifax, NS
- 19 days ago
About Us We are a 100% union-label supplemental benefits organization, proudly serving working families for more than 60 years. Through partnerships with over 40,000 unions and associations across...
RemoteSimons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating...
In PersonCustomer Service Representative (Part time)
- Circle K
- Mahone Bay, NS
- 29 days ago
- Mahone Bay, NS
- 29 days ago
Store 6002072: 33 Edgewater Street, Mahone Bay, Nova Scotia B0J 2E0 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
In Person Part TimeStore 6002079: 6757 Highway. 2, Enfield, Nova Scotia B2T 1C8 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...
In PersonWe are looking for full time Customer Service and Sales Associate for the Summer with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready...
In PersonStore 6002052: 510 Highway 303, Conway, Nova Scotia B0V 1A0 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
In PersonAre you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Halifax keeps growing and provides our team members with...
In PersonBilingual Customer Service Representative - Pension Administration
- LifeWorks
- Halifax, NS
- 45+ days ago
- Halifax, NS
- 45+ days ago
Heres the impact youll make and what well accomplish together As a Pension Information Line (PIL) Customer Service Representative, you play a vital role in providing assistance and guidance to pension...
In PersonCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Nova Scotia
Highest Education Level
Customer Service Representatives in Nova Scotia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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