Customer Service Representative Jobs in Nova Scotia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Representative, Small business solutions
- Dartmouth, NS
- 8 hours ago
- Dartmouth, NS
- 8 hours ago
ADP is hiring a Client Services Representative, Small business solutions Do you love people and thrive in a fast-paced, collaborative environment? Do you instinctively go the extra mile? We're...
Application Deadline: 06/29/2025 Address: 779 Sackville Drive Job Family Group: Retail Banking Sales & Service This position is part time with 18.75 guaranteed hours per week Delivers exceptional...
Client Service Associate (CSA) - Planning & Scheduling - Casual
- New Minas, NS
- 4 days ago
- New Minas, NS
- 4 days ago
Requisition Details: Employment Status: Casual Program Name: Client Services Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit: NSGEU On-Call: No Existing Vacancy: Yes were currently...
Work Location: Halifax, Nova Scotia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $50,600 - $71,400 CAD TD is committed to providing fair and equitable compensation opportunities to...
Requisition ID: 188985 Career Group: Corporate Office Careers Job Category: Finance Supply Chain & Backstage Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: Nova...
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in...
Client Service Associate (CSA) - Planning and Scheduling - Temporary, Part-time 0.5
- Amherst, NS
- 14 days ago
- Amherst, NS
- 14 days ago
Requisition Details: Employment Status: Temporary, Part-time (0.5 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 37.5 Anticipated End Date: January 2026 Work Schedule: Days,...
Bilingual Customer Service Insurance Advisor - Halifax
- Halifax, NS
- 20 days ago
- Halifax, NS
- 20 days ago
Please send your resume to ... with the subject line "Customer Service Representative - Halifax" or apply directly to this job posting....
Contact Center Customer Service Representative
- Edwardsville, NS
- 20 days ago
- Edwardsville, NS
- 20 days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
LOCATION Sydney, NS JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
LOCATION Sydney, NS JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Bilingual Customer Service Insurance Advisor - Hybrid
- Halifax, NS
- 30+ days ago
- Halifax, NS
- 30+ days ago
Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance...
Client Service Associate (CSA) - Planning & Scheduling - Full-time
- New Minas, NS
- 30+ days ago
- New Minas, NS
- 30+ days ago
Requisition Details: Employment Status: Permanent, Full-time (1.0 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit:...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Nova Scotia
Highest Education Level
Customer Service Representatives in Nova Scotia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Baking
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Driving
- Flexibility
- Filing
- English
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »