Customer Service Representative Jobs in East River, NS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Customer Service Representative

  • Circle K
  • Waverley, NS (24 miles from East River, NS)
  • 13 hours ago
  • Waverley, NS (24 miles from East River, NS)
  • 13 hours ago

Store 6002056: 2599 Rocky Lake Drive, Waverley, Nova Scotia B2R 1S6 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

In Person

Client Services Representative - Dartmouth

  • AGAT Laboratories
  • Dartmouth, NS (24 miles from East River, NS)
  • 14 hours ago
  • Dartmouth, NS (24 miles from East River, NS)
  • 14 hours ago

Your future is bright at AGAT! At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration,...

In Person

Customer Service Representative

  • U-Haul
  • Dartmouth, NS (24 miles from East River, NS)
  • 1 day ago
  • Dartmouth, NS (24 miles from East River, NS)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Part- Time Customer Service Representative

  • Circle K
  • Fall River, NS (24 miles from East River, NS)
  • 5 days ago
  • Fall River, NS (24 miles from East River, NS)
  • 5 days ago

Store 6002327: 3291 Lake Thomas Drive, Fall River, Nova Scotia B2T 1J5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...

In Person Part Time

Customer Service Associate

  • Circle K
  • Dartmouth, NS (24 miles from East River, NS)
  • 7 days ago
  • Dartmouth, NS (24 miles from East River, NS)
  • 7 days ago

Store 6002517: 581 Portland Street, Dartmouth, Nova Scotia B2W 2M5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

In Person

Entry Level Customer Service (Work From Home)

  • Spade Recruiting
  • Halifax, NS (20 miles from East River, NS)
  • 19 days ago
  • Halifax, NS (20 miles from East River, NS)
  • 19 days ago

About Us We are a 100% union-label supplemental benefits organization, proudly serving working families for more than 60 years. Through partnerships with over 40,000 unions and associations across...

Remote

Customer Service Associate

  • Simons
  • Centre, NS (20 miles from East River, NS)
  • 28 days ago
  • Centre, NS (20 miles from East River, NS)
  • 28 days ago

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating...

In Person

Customer Service Representative (Part time)

  • Circle K
  • Mahone Bay, NS (19 miles from East River, NS)
  • 29 days ago
  • Mahone Bay, NS (19 miles from East River, NS)
  • 29 days ago

Store 6002072: 33 Edgewater Street, Mahone Bay, Nova Scotia B0J 2E0 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

In Person Part Time

Customer Service Representative

  • Hertz
  • Halifax, NS (20 miles from East River, NS)
  • 30+ days ago
  • Halifax, NS (20 miles from East River, NS)
  • 30+ days ago

We are looking for full time Customer Service and Sales Associate for the Summer with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready...

In Person

Customer Service Agent

  • Executive Aviation
  • Halifax, NS (20 miles from East River, NS)
  • 45+ days ago
  • Halifax, NS (20 miles from East River, NS)
  • 45+ days ago

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Halifax keeps growing and provides our team members with...

In Person

Bilingual Customer Service Representative - Pension Administration

  • LifeWorks
  • Halifax, NS (20 miles from East River, NS)
  • 45+ days ago
  • Halifax, NS (20 miles from East River, NS)
  • 45+ days ago

Heres the impact youll make and what well accomplish together As a Pension Information Line (PIL) Customer Service Representative, you play a vital role in providing assistance and guidance to pension...

In Person

Overnight Customer Service Representative

  • Circle K
  • Dartmouth, NS (24 miles from East River, NS)
  • 60+ days ago
  • Dartmouth, NS (24 miles from East River, NS)
  • 60+ days ago

Store 6002518: 220 Victoria Rd., Dartmouth, Nova Scotia B3A 1W5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

In Person

Customer Service Instant Return Representative

  • Hertz
  • Halifax, NS (20 miles from East River, NS)
  • 90+ days ago
  • Halifax, NS (20 miles from East River, NS)
  • 90+ days ago

Wage: $17.50 per hour Job Description: The full time summer Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest,...

In Person

Customer Service Agent Lead

  • Executive Aviation
  • Halifax, NS (20 miles from East River, NS)
  • 90+ days ago
  • Halifax, NS (20 miles from East River, NS)
  • 90+ days ago

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Halifax keeps growing and provides our team members with...

In Person

Customer Service Representative - Part Time Overnights

  • Circle K
  • Bedford, NS (18 miles from East River, NS)
  • 90+ days ago
  • Bedford, NS (18 miles from East River, NS)
  • 90+ days ago

Store 6002137: 30 Gary Martin Dr, Bedford, Nova Scotia B4B 0N8 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

In Person Part Time

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in East River, NS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in East River, NS offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in East River, NS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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